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Detailed Review of Nalley Lexus - Marietta posted by Peter HollinsDetailed Review of Nalley Lexus - Marietta posted by Peter Hollins
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Detailed Review of Nalley Lexus - Marietta by Peter Hollins
This is a detailed review of Nalley Lexus - Marietta in Smyrna GA written by Peter Hollins. To read all reviews of Nalley Lexus - Marietta please visit their main page.

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April 21, 2009, 8:51 am
Peter Hollins
Car Dealer Check Member
  
Join Date: Apr 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
Peter Hollins
Default day light Robbery
3.003.003.003.003.00
** This review is not verified by Peter Hollins ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2007

Make of your vehicle
Rx 330

Name of Your Service Technician?
Nick

Review Ratings Score
Problem Fixed3    Greeting3
Honesty3    Time3
Questions3    Promises3
Treated3   
Overall Score 3.00
Took my SUV in for a regular cherck up. Was told i need 4 tires. didnt think much about it until a day later when my wife brought to my attention that the last time she took it in she was told there was 50% life left on the tires.i called nick and asked to save the old tires and an hour later he calls me to tell me that he looked at the old tires and they looked good and that he was going to talk to the mechanic, Allen to find out why we are replacing them.
The next day i go to pick up my SUV and am told that the tires did not need to be replaced but the mechanic had a side job selling tires on Craigs list and got caught.I asked him what he was going to do with my situation and he said he would put my old tires back on the SUV or I could pay for them at their cost.I thought this was unfair since I did not need tires so I asked them to put my old ones back on the SUV. He then tells me he has to charge me labor and that is when I lost it. these people are day light robbers. they recommend things that are not needed and when they get caught they find a way to milk the customer. I told them i was going to report this to the BBB and they put my tires on for free and I will never deal with any Nalley store again. they will rob you blind.
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