Detailed Review of Bertera Chrysler by nannyhope

This is a detailed review of Bertera Chrysler in Palmer MA written by nannyhope. To read all reviews of Bertera Chrysler please visit their main page.

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The perfect example of "used car salesman"...

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April 20, 2009, 11:48 am

nannyhope

Car Dealer Check Member

Join Date: Apr 2009

Reviews: 1
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The perfect example of "used car salesman"...

Pressure from salesperson to "Buy Now"

Normal

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Larry

Review Ratings Score
Pricing	3		Greeting	4
Honesty	0		Time	0
Questions	0		Promises	0
Financing	3		Treated	0
Overall Score		1.25

Went in to see a specific car that I had found on the Internet. When we walked in, we told the salesman which car we were interested in. The salesman took the information down, and looked it up on his computer. He found the car and said 'ah....here it is'.....and then asked if we would also be interested in some other cars as well. When we said we might be, he asked us what mileage we would consider, and we told him we would probably be willing to look at something as long as the mileage we were looking at was under 20K. (The specific car we wanted had 2500 miles on it.)
We told him we were in a hurry, and he had us wait over half an hour and we still hadn't see the car. Finally, we went out in the lot ourselves to look for it, and we saw our salesperson, who told us that the car was behind two other cars, and he needed to go get the keys for those cars to move them out of the way. We said forget it, we just wanted to see the car - we didn't need to drive it. As we were walking over to the car, he 'mentioned' that the actual car we had wanted to see had been sold - funny he didn't mention that when he looked it up on his computer - and he was showing us a different one. We got to it (it was filthy, but whatever) and when we opened the door we saw that it had 41K miles on it. I asked him why he would show us a car with 41,000 miles on it when we specifically told him we wanted a car under 20,000 and he said he wanted to 'surprise us.' Yeah, right. We drove 40 minutes out of our way, and wasted over an hour there. I would NEVER go back to this dealership...NEVER!!!!

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