Detailed Review of Bertera Chrysler by rnovakjr@verizon.net
This is a detailed review of Bertera Chrysler in Palmer MA written by rnovakjr@verizon.net. To read all reviews of Bertera Chrysler please visit their main page.
Bertera had 14 used cadillac suvs on there website. Drove an hour there. Told me to go sell my truck and come back with 3000 cash and I would absolutely be able to drive home in one without a co-buyer. Sold my truck. Called Steve and was told to come in on sunday morning and drive home in one. Went there Sunday morning with 5000 cash. Looked around for one of the 14 caddys they had on there website. I found 1. It was a brand new one. Steve then offered me a Ford expedition. or a GMC Denali and also said I would still need a co-buyer. Remember now I went for a caddy that they told me they had and there website said they had 14 of them.Also they told me if I had 3000 cash I would def not need a co-buyer. They then held 200 dollars to locate one for me. They will have one by thursday of next week they said. After a week of taking a taxi 100 miles a day to work and back they still had nothing. Nor did they have the courtesey to call me. I had to call them. They then stated that in order for me to get back my 200 dollars I had to be there Mon-Fri between 9am and 4pm. I work like a normal person and could not make it with the hour drive out there before 4pm. After calling 4 more times and fighting on the phone they finally put my check in the mail. I then bought a vehicle elsewhere. The sales manger had nothing to say when i questioned him about the false advertising on the website.. the bait and switch... the LIES...
DO NOT DO BUSINESS WITH THIS DEALERSHIP. FOR YOUR OWN SAFETY