Thet screwed up the registration to a fare thee well, but since they already had my check, they couldn't care less.
Once we had agreed on a price, when it came time to close, they had added over 7K in additional "upgrades" that I had not agreed upon. I told the girl "no way" and she said she was too busy to go back and change anything. So I walked out and then got a call on my cell phone from the salesman to come back and they would sell for the originally agreed price. When I went back, they tried to add the upgrades again and the conversation got heated until the general manager came and they finally agreed on the original price.
I have spoken to other purchasers that they have pulled this with and they too are disgusted.
Then they offer you a free oil change to rate them all 10's in the after purchase satisfaction survey.