Detailed Review of Honda Cars of Katy by rkknana

This is a detailed review of Honda Cars of Katy in Katy TX written by rkknana. To read all reviews of Honda Cars of Katy please visit their main page.

Main Page of Honda Cars of Katy

I HIGHLY RECOMMEND this Dealership

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April 7, 2009, 3:52 pm

rkknana

Car Dealer Check Member

Join Date: Apr 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


I HIGHLY RECOMMEND this Dealership

Pressure from salesperson to "Buy Now"

Low

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Yes

Name of Your Salesperson?

David Weingartner & Carl Craig

Review Ratings Score
Pricing	5		Greeting	5
Honesty	5		Time	5
Questions	5		Promises	5
Financing	5		Treated	5
Overall Score		5.00

I am always in the defense mode when I go into a car dealership.

As a woman, I just do not like dealing with car salesmen because I really do not know anything about the size of engines and things like that. I just know what I like, what I can afford and what I expect out of the car I drive.

My reservations and hesitations were soon put to rest by my salesmen, David Weingartner and Carl Craig (I talked with them both on different occasions). With this feeling of distrust in the back of my mind, I proceeded cautiously with the transaction.

I was allowed to take a test drive of the car I wanted, a 2009 CRV, fully loaded. David Weingartner went over with me all the features of the car and explained to me the differences between the 2008 and 2009. He made sure I understood everything he was telling me and wanted to make sure I was satisfied with his explanations. When we returned to the dealership after the test drive, we sat down to go over all the paper work and loan application.

When I had questions about my car, Carl Craig was also there to respond to my questions. Both sales people knew that I was concerned about my time. During my time at the dealership, I saw Carl actually running from one place to another. I was very impressed with this because I felt like they cared about my time and did not want to keep me waiting unnecessarily.

I was very pleasantly surprised that I was able to be financed through Honda, as I am a victim of identity theft and my credit rating has been affected in the negative by this.

The finance person, Steve Stromatt, was very knowledgeable in what he was doing. He knew how to explain every piece of paper we reviewed in a way that I could understand it and I felt comfortable signing each piece of paper. There was no fumbling and rustling of papers. Steve had everything all laid out, 1-2-3. .. and I was in his office no more than 15 minutes and was ready to drive away in my new car.

My total time in this dealership was no more than 2 hours. And that time included the time when I went out to drive the car. After all the paper work was taken care of, a man by the name of Terry got in the car with me and went over all the features inside the car with me. There was an extensive lesson on the navigation system, as I had never worked with one before. He allowed me to work with it as he guided me, and explained the pamphlets that go along with the vehicle so that I could find answers I may have later. He also said that I could come back to the dealership any time with questions I may have, and he would go over them with me and resolve any questions I may have.

My experience at this dealership was unlike any I have had at any dealership before. I did not leave there, feeling like I had been tricked or lied to. The dealership is clean; the people there were very friendly and anxious to make sure all my questions and concerns were addressed.

Not only would I recommend this dealership to everyone, I HAVE done so. My sister was so impressed by my experience that she has thought about coming here from Louisiana to look for her new vehicle.

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