Detailed Review of Honda Cars of Concord by redgummi

This is a detailed review of Honda Cars of Concord in Concord NC written by redgummi. To read all reviews of Honda Cars of Concord please visit their main page.

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Worst sales experience ever.

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April 5, 2009, 12:25 am

redgummi

Car Dealer Check Member

Join Date: Apr 2009

Reviews: 1
Review Comments: 1
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Worst sales experience ever.

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Daniel Hensel

Review Ratings Score
Pricing	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.00

Awful experience. They harrass you from the second you get out of your car. If you ask about price they make you sign a document stating that if they meet your price, you'll buy that very day.

I don't know about you but I like to have an opportunitiy to think before I buy. The sales person, Damion, was visibly upset/angry that we told them we just wanted to see a price, but weren't going to buy that day because we just started looking.

Not only that, they followed up our visit with a nasty email on how we "promised" to go back, and that they held a car for us based on this promise and we should have informed them otherwise. We made no such promise and never asked for them to hold a car for us.

I called the office to submit a complaint with management and they sided with the sales staff (whatever happened to apologizing, and the customer is right?) I told them that they should take care what their sales staff say because just because we didn't purchase this time, doesn't mean we won't purchase in the future- of course with their subpar customer service, we're NEVER going back.

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April 5, 2009, 12:27 am