Detailed Review of Phil Long Audi by nathanapt357
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This is a detailed review of Phil Long Audi in Colorado Springs CO written by nathanapt357. To read all reviews of Phil Long Audi please visit their main page.
Main Page of Phil Long Audi
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Excellent customer-oriented service |
0 Comments
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April 2, 2009, 12:15 am
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Car Dealer Check Member
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Join Date: Apr 2009
Reviews: 2
Review Comments: 0
Forum Posts: 0
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Excellent customer-oriented service
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Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
None Given
Would You Recommend this Dealership?
Yes
Year of your vehicle
2006
Make of your vehicle
Audi
Name of Your Service Technician?
Ray Upp
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Review Ratings Score
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| Problem Fixed | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Treated | 5 |
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Overall Score
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5.00
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My service rep from Phil Long Audi, Ray Upp, walked around my car, took note of what I needed to get done to it, arranged to have the dealership's shuttle take me to work, called me when the repairs were going to take longer than anticipated, waited for me to show up that same evening to pick up the Audi loaner car he had arranged for me even though he had to wait past his usual shift, and then returned the car to me the next day with all repairs completed and fully detailed. The dealership, itself, is well laid out and there are various complimentary coffee drinks available in the customer waiting area. This is the best service experience I have ever had; even better than Honda.
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Detailed Review of Phil Long Audi posted by nathanapt357
