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Detailed Review of Big Red Sports/Imports Kia posted by wasDetailed Review of Big Red Sports/Imports Kia posted by was
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Detailed Review of Big Red Sports/Imports Kia by was
This is a detailed review of Big Red Sports/Imports Kia in Norman OK written by was. To read all reviews of Big Red Sports/Imports Kia please visit their main page.

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March 20, 2009, 11:58 pm
was
Car Dealer Check Member
  
Join Date: Mar 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
was
Default Rude and dishonest
0.000.000.000.000.00
Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2005

Make of your vehicle
Kia Sedona

Name of Your Service Technician?
Cris Mayes

Review Ratings Score
Problem Fixed0    Greeting0
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score 0.00
The original owners were great when we bought the van but ever since the current owners have been running it, it has gone down hill fast. The wait time for any kind of service is extremely long. The techs are very unprofessional, the counter people are rude and the owners and managers are nowhere to be found. They don't return phone calls and they hide in the offices when you try to talk in person. They have left lug nuts off of my wheels and even lost my wheel lock key. At the big 30,000 mile service they gave my vehicle back covered in grease and they were put out when I asked them to clean it. They gave me a hassle when I needed a couple of interior parts replaced under warranty. The people in charge again were nowhere to be found. They refuse to honor my tires for life contract so I filed a complaint with the BBB and they actually lied to them stating that they replaced my tires 4 months earlier. I wouldn't have filed if this was true. This dealer is dishonesty at is worst. Cris Mayes and Richard Roby were very unprofessional and rude.
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October 1, 2009, 10:04 am
 
Join Date: Oct 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
was
Default Comment on Rude and dishonest
The same thing has happened to me, they said they don't have to honor my contract for free tires for life because they are under new ownership. And they were VERY rude about it too.
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