Detailed Review of Cincinnati Used Auto Sales by Teddifish

This is a detailed review of Cincinnati Used Auto Sales in Cincinnati OH written by Teddifish. To read all reviews of Cincinnati Used Auto Sales please visit their main page.

Main Page of Cincinnati Used Auto Sales

BUYER BEWARE!

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March 19, 2009, 11:31 pm

Teddifish

Car Dealer Check Member

Join Date: Mar 2009

Reviews: 1
Review Comments: 1
Forum Posts: 0


BUYER BEWARE!

Pressure from salesperson to "Buy Now"

Normal

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

Emad Sadek

Review Ratings Score
Pricing	3		Greeting	4
Honesty	0		Time	2
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		1.13

WORST CAR BUYING EXPERIENCE EVER!

I was searching for a BMW e30 with low miles when I found what looked like the perfect car in an online search. I sent an initial inquiry and drove up from South Carolina to have a look after being assured by the owner that that the car was in "pristine" condition, aside from a small tear in the top.

I should have known as soon as I saw the other "little" problems the car had, but the salesman was nice and friendly, and explained each problem away, one by one. The dashboard computer was nonfunctional, but he promised to locate and send me another one. The heater blower didn't work, but he promised it was only a switch. There was even what seemed to be a pushed-in place on the inside of one of the wheel-wells, but he absolutely assured me that there was no damage. And then there was the top.

The salesman brought out a mechanic to explain about all of the work they had done on the top. They had replaced the motor, and everything was in perfect condition, he explained, except that it needed to be synchronized, and that, he said, had to be done at a BMW dealership because it required a special BMW tool. Both the salesman and the mechanic assured me that they had spoken with a mechanic at the BMW dealership about it, and that it would take no more than 1 hour's labor and would be a quick, easy fix.

I couldn't take the car over to the dealership because it was Saturday afternoon--I couldn't stay in Cincinnati until Monday. If I had, I could have saved thousands of dollars, not to mention time and frustration. It turned out, as I found once I'd gotten the car home and to my mechanic, that nearly everything they had said about the car was untrue.

To start with, this car in "pristine" condition needed to have the wheel-well pushed back out. (I was right. I should have trusted what I saw.) The car also needed a new timing belt asap, and they had shined up the tires so you couldn't tell that they were dry-rotted. The battery, which looked new, was actually worn out, probably because of the alternator which was also bad and had to be rebuilt. But the real killer was the top.

The top, which the dealer had spent a half-hour talking about, was completely bent and broken. It needs not only a new motor (which was supposed to have been replaced) but also new arms, which had been bent past the point of repair (probably in conjunction with the motor breaking.) In short, the description of the car as "pristine" was a complete misrepresentation. Approximate cost of needed repairs: $3200.00.

I contacted the owner, who offered to pay $500 toward the repairs only after I contacted the Ohio BBB. Since that is less than 1/2 of the amount that will be required to fix the top alone, I'm taking the case to the Ohio Attorney General.

Don't be fooled like I was! The people at Cincinnati Used Auto Sales seemed friendly (and had a great dog--a Boston Terrier named Snoops), The selection of cars was great. It's a shame that they can't be trusted, but when it comes to car sales, honesty is everything, and that is the one thing they don't have. I was taken in, but you don't have to be.

My advice? Don't even THINK about buying a car from Cincinnati Used Auto Sales. There are too many other dealers who will actually stand behind their word. Find one of the good ones, and save yourself a lot of money and headaches.