Detailed Review of Moore Buick Pontiac GMC by pisces448

This is a detailed review of Moore Buick Pontiac GMC in Los Gatos CA written by pisces448. To read all reviews of Moore Buick Pontiac GMC please visit their main page.

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SOLD US A CAR WITH A BLOWN HEAD GASKET

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February 24, 2009, 5:39 pm

pisces448

Car Dealer Check Member

Join Date: Feb 2009

Reviews: 1
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SOLD US A CAR WITH A BLOWN HEAD GASKET

Why was your vehicle being serviced?

Repair

Were you given an accurate wait time?

Would You Recommend this Dealership?

Year of your vehicle

2003

Make of your vehicle

Ford Taurus

Name of Your Service Technician?

Review Ratings Score
Problem Fixed	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.00

My fiance and I bought a used ford taurus from Moore. They seemed really nice and our sales person was great. We had it for less than a month when we realized that the heater didn't work. When we brought it back to have it fixed they told us that the car had a BLOWN HEAD GASKET and was undrivable. We had only had the car for a month, and driven it maybe 50 miles total since my job is only a mile from my house. It's IMPOSSIBLE to blow a head gasket in a months time after only driving it that much, but they tried to BLAME IT ON US by saying we must have driven it out of water. You try to drive a car out of water in 50 miles in only a months time, NOT HAPPENING! We tried talking to our sales man who agreed that that was impossible and assured us they would cover most of the cost of the repairs, but we ended up having to pay half the expenses anyway, a total of almost 1000 dollars. The whole time Brett, the owner of Moore, wouldn't even talk to us directly, just send messages through his sales man. They obviously sold us a car with a blown head gasket, and treated us like idiots who did it ourselves. I'm pregnant with our first baby, and we had no choice but to use the money we had in savings for her nursery to get our car back from these crooks. Plus we had to rent a car for almost 2 weeks while they took their time repairing it, which cost us another 300 bucks. To top it off, when we finally got the car back, the heater STILL DIDN'T WORK and we had to take it back AGAIN. These people are unbelievable. DON'T BUY FROM HERE, THEY WILL SELL YOU ANYTHING JUST TO MAKE MONEY.

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