Detailed Review of Tom Bush BMW by nancy diehl
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This is a detailed review of Tom Bush BMW in Jacksonville FL written by nancy diehl. To read all reviews of Tom Bush BMW please visit their main page.
Main Page of Tom Bush BMW
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Tom Bush BMW, Atlantic Blvd, Service Dept |
0 Comments
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February 24, 2009, 8:40 am
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Car Dealer Check Member
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Join Date: Feb 2009
Reviews: 1
Review Comments: 0
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Tom Bush BMW, Atlantic Blvd, Service Dept
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Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2005
Make of your vehicle
X5
Name of Your Service Technician?
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Review Ratings Score
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| Problem Fixed | 4 |
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Greeting | 0 |
| Honesty | 1 |
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Time | 0 |
| Questions | 0 |
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Promises | 1 |
| Treated | 0 |
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Overall Score
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0.86
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Very unprofessional and rude service tech. Never called to discuss work being done on the car. We had to call twice to check the status. We arrived for pick-up and the only thing he said was "Sign here and here". Excuse me, would it be too much trouble for you to review the work that was done? We have brought this car in for the regularly scheduled maintenance and never once, now we find out after the fact, did they ever rotate the tires. They need some type of check list per vehical make so when the car comes in for regular maintenance they do these things. It appears all they do is address the items that the owner brings to their attention and nothing more. I will NEVER return to this dealership.
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Detailed Review of Tom Bush BMW posted by nancy diehl
