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Detailed Review of Heritage Volkswagen by kreeper_b

This is a detailed review of Heritage Volkswagen in Lithia Springs GA written by kreeper_b. To read all reviews of Heritage Volkswagen please visit their main page.

Main Page of Heritage Volkswagen
February 22, 2009, 3:27 pm
kreeper_b
Car Dealer Check Member
 
Join Date: Feb 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
kreeper_b

Default BUYER BEWARE HERITAGE VOLKSWAGEN DONT TRUST THEM!
0.630.630.630.630.63

** This review is not verified by kreeper_b ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
matt

Review Ratings Score
Pricing3    Greeting0
Honesty0    Time0
Questions0    Promises0
Financing2    Treated0
Overall Score 0.63

[SIZE=5]I am writing this review on heritage volkswagon so that maybe i can prevent someone from trusting the high pressure sales staffs promises and suger coated lies about their vehicles condition and inspection checks they CLAIM to do on their used cars like i did.

I bought a 2002 vw bug from this dealership abour 4 months ago.
Before coming to the dealer i was told this car was in perfect condition and he looked over it himself and it was just like new. I told the salesman on the phone i was driving 2 hours so please make sure to tell me any defects before i leave he replied theres not a scratch on it.
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[SIZE=5]when i arrived at the dealership i test drove the car and the sales person explained everything about the car and features that i wasnt aware of. Almost everything he told me about the car i later found was completely false even the simple sound options i ask about he answered with whatever he thought i wanted to hear.(the salesman had no knowledge of the vehicle he was selling whatsoever). after the drive i noticed oil leaking under the car the salesman tried to tell me that was from the last oil change still dripping from a little over spill.
then i was looking at the front bumper and grille and i noticed it was busted and hanging down. i touched it and the whole bumper fell off. salesman said oh i didnt see that! The passenger mirror was also busted out along with the front fog light. and the front bumpers paint was badly chiped and there were around 12 dents on the car total.
So after they checked the oil leaking they said it was just the oil filter loose (total lie) so i asked if they were going to fix the bumper laying on the ground and they advised me they would for $700 so i said ok well just give me some zip ties and ill try to hang it back up. the sales guy watched me on the ground fixing it i asked him for help and he advised me he had brand new pants on. i then asked if he could get me a knife he said be right back. i layed on the ground waiting 20min he wasnt back so i went to get it myself and he was with other co-workers smoking and laughing. I had already paid for the car or i would have never bought it AND WALKED OUT THEN
Last but not least the car had the air bag light on so they said they would check it out. They told me it was the seatbelt sensor and the air bag was working just fine. I ask them if they were sure because if the airbag wasnbt working i need to get it fixed. they told me they checked everything with computer inspections and they checked the air bag and it was fine the seat belt sensor was just not reading.

4 months later a simple inspection and the vw dealership in TN and they told me the air bag was not working and bad. They also told me that the seat belt sensor had nothing to do with the driver air bag. he advised me of the cost and said the dealer who sold it to you knew what the problem was they just didnt want to pay for a new one.
It could have cost me my life if i wouldnt have found out

[SIZE=6]Ok now 4 months later it cost me $900 for the front bumper. $50 for the mirror. $140 for striped out oil drain plug. $1400 for the new air bag. and they also messed up all of the paper work that by the way they charged $1200 to do and i ended up doing it myself.

So there was no mistake here the sales person lied to me about the condition of the car. and he lied to me about all of the problems with the car that he knew was a lie just to get the sale. i hope this keeps someone else from getting lied to like i did.

** DO NOT TRUST THEM **
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