This is a detailed review of Koeppel Nissan in Jackson Heights NY written by babesss. To read all reviews of Koeppel Nissan please visit their main page.
I met with a salesman as a walk-in about a lease. I wound up being pressured into leaving a deposit for $329. I did want the car, but I wanted to just come back in a few days when I was ready, however the manager really preferred to take a deposit PROMISING it was completely refundable. Well, the next day I got a phone call with a better price and a lower out of pocket expense, and went back to Koeppel two days later. They all gave me a hard time to get the deposit back. They refused to meet the price that I am now getting the car for and demanded I show them paperwork to prove that the prie I was getting is truthful. I am very dissappointed with this establishment the first day I went there the seemed very nice and worked with me to get a good deal. But as we all know in the current econimic times it is important to find the best deal possible. They got me completely worked up and upset and after nearly 40 minutes of arguing and screaming at me inside the dealership and still I left without my $329! According t them, they do not refund money over the weekend which is bullshit and it's my own perogative as a shopper to buy with whome I please to. Not to mention the fact they said it was 100% refundable proving them to be liars and not honest to their word!!!!
PS Pedro was a very nice salesman, however it is still part of everyones job tos tick to their word