Detailed Review of Airport Toyota by lizard1872

This is a detailed review of Airport Toyota in Vandalia OH written by lizard1872. To read all reviews of Airport Toyota please visit their main page.

Main Page of Airport Toyota

Shady

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February 15, 2009, 5:11 pm

lizard1872

Car Dealer Check Member

Join Date: Feb 2009

Reviews: 2
Review Comments: 0
Forum Posts: 0


Shady

Pressure from salesperson to "Buy Now"

Low

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Would you recommend this dealership?

Name of Your Salesperson?

Chris Edwards

Review Ratings Score
Pricing	0		Greeting	0
Honesty	0		Time	0
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.00

I visited this dealership to look at and test drive a Scion XB not ready to purchase for about a month. I explained all this to the salesman and he seemed fine with this. He took my information insuring me it was just for his records and he would keep it private. I specifically asked him if my credit would be pulled and he said no, I also specifically asked that it not be pulled yet because I didn't want a lot of unnecessary inquiries. I use a credit monitoring website and saw that it had been pulled and my score had dropped 6 points this was the only change other then total outstanding debt going down. I called and spoke with the sales manager who was apologetic and insured me I would be called back and it would be taken care of within a business day. I did not hear from them at all within the next business day. I called back again on the next business day and asked for the sales manager again as soon as I started to explain he transferred me to the sales man who had helped me who admitted I had specifically asked him not to pull my credit. He said he would look into it and call me back I left him with my fiancees phone number because I was at work, he called him back about 30 minutes later and started talking to him about a body kit he has asked about in the e-mail, he then had to explain our problem for the 4th time again he said he would look into it and call back we had not back from him by the end of the week. I called again today and spoke with the sales manager and explained for a 5th time. He pretty much told me he had a signed credit application and that this would not drop my score 6 points. I explained I work in lending in the financial industry and I know what it can do to my score. He said he will look into it and talk to the sales manager that was on duty that afternoon. I tried to leave my fiancees phone number and he refused to speak to him about this. My next call to them will be from my lawyer. I'm sick of dealing with these idiots and recommend you don't even waste your time.

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