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Detailed Review of Sloane Honda by SlamSloane

This is a detailed review of Sloane Honda in Philadelphia PA written by SlamSloane. To read all reviews of Sloane Honda please visit their main page.

Main Page of Sloane Honda
February 11, 2009, 9:55 pm
SlamSloane
Car Dealer Check Member
 
Join Date: Feb 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
SlamSloane

Default No Reward for Being Devoted Customer
1.381.381.381.381.38

** This review is not verified by SlamSloane ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Eddy Millan

Review Ratings Score
Pricing1    Greeting3
Honesty1    Time0
Questions1    Promises0
Financing4    Treated1
Overall Score 1.38

Personally bought 11 cars from Sloane over 20 years - (4) Accords EX-L V6's (1) Pilot - (1) CRV - (4) Civics and (1) used Nissan. And Recommended people to buy from Sloane and (6) more cars were purchased totaling (17) cars - 7 over the last 4 years. My last car was an CRV trading a perfect condition Accord EX-L V6 - I was treated like a brand new customer - was insulted by being offered almost $2k less than tghe KBB trade-in price and then told list price for the brand new CRV... after 3 hours and walking out of the facility a reasonable price was agreed on and I sold the Accord privately for $3k more than was offered. Ever since Eddie Millan took over the GM position the dealings have been deplorable. I recently went back one more time to buy my daughter a EX-L Civic and wanted to trade her Nissan (bought and serviced only at Sloane) - they offered $500 for a car on KBB trade-in value worth $3k... then to make matters worse their "best" price for the new Civic was list that I could buy on the internet from any Honda dealer. In essence I have personally spent well over $200k in cars and been responsible for an additional $125k... they have lost a good if not an excellent customer until the GM is changed. By the way - the service department is excellent which is the ONLY saving grace about the way the "Front" is managed. I am one pissed of customer and I am trying to find who owns/president/ceo for Sloane Honda as I want to write a letter and let them know what thier pitiful GM is responsible for losing!!
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