Detailed Review of Big Island Toyota by tammyspaar
This is a detailed review of Big Island Toyota in Hilo HI written by tammyspaar. To read all reviews of Big Island Toyota please visit their main page.
** This review is not verified by tammyspaar ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Roger Ailga
Review Ratings Score
Pricing
1
Greeting
5
Honesty
0
Time
0
Questions
0
Promises
0
Financing
3
Treated
0
Overall Score
1.13
We chose Big Island Toyota to purchase our car and perform our service as we were under the impression that we were getting the best service for our Toyota vehicle. The corrosion discovered in December was so complete that there was no way it wasn't present during previous services and Toyota did not point it out when they were under the vehicle. Neglecting to call attention to the problem during previous paid services prevented us from being able to address the corrosion issue before parts began to fall off and perforate the frame. At this point Big Island Toyota has declared that the vehicle has no value whatsoever. After we complained to the GM* they will no longer provide service or repair to us at the dealership which is a real problem they are the only dealer on the Island