Detailed Review of Schlossmann's Honda City posted by Acrophet
Detailed Review of Schlossmann's Honda City posted by Acrophet
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June 19, 2007, 9:58 am
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Do you know what you're doing?
So when I got my new 2007 Honda I got fog lights, DVD player and splash guards all which needed to be ordered and installed. About 1.5 weeks after the purchase I had to call and find out if the parts are in nobody called me. After being bounced form parts to service I finally got dropped. I call back the next day to find out the parts are in and there ready for the install again thanks for letting me know. So I take the car in the morning and they state it will be done that day. Around 5:00 I get the call stating that the splash guards and fog lights are installed. Excellent news! But they had to send the car to another installer to get the DVD system installed and they didn't finish today and it will be back tomorrow. The next day arrives and I get another call around 5:00, now saying they didn't send the car and there going to install it, but now they need parts. What!?! So now into the third day and they still don't have all parts, it will be another day. Now I find out the template and screen don't match and they cut the headliner to the wrong size and it needs to be replaced. They finally get all the right stuff and finish the job on the 5th day. And yes my console is scratched and I had to drive my previous lease vehicle still which is over the miles so it cost $$ each day I didn't have my new car. The part I'm mostly frustrated with is the confusion of where my car was, it's like be lied to, being told the car is not here and it was sent somewhere else just to find out it never left really pissed me off. Am I happy? No Did I get a phone call follow up about my service? No Did I get anything besides the offer for a rental? No Did they know I was not happy about driving my current lease over the miles? Yes Will I go back for Service? No In 3 years when I need to purchase 3 vehicles will I go to them? No    
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