Detailed Review of Waikem Honda by 4carrs

This is a detailed review of Waikem Honda in Massillon OH written by 4carrs. To read all reviews of Waikem Honda please visit their main page.

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run away from Waikem Honda Massillon Ohio

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January 24, 2009, 10:32 pm

4carrs

Car Dealer Check Member

Join Date: Jan 2009

Reviews: 1
Review Comments: 0
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run away from Waikem Honda Massillon Ohio

Pressure from salesperson to "Buy Now"

Low

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Would you recommend this dealership?

Yes

Name of Your Salesperson?

Gary Grant

Review Ratings Score
Pricing	0		Greeting	4
Honesty	2		Time	0
Questions	2		Promises	0
Financing	0		Treated	0
Overall Score		1.00

I was working with the salesman (Gary Grant) over the last week to negotiate the final price on a lease for a 2009 Honda Pilot and we had agreed to a price over the phone. This price was given to Gary by Rick Page. When my wife and I went in to the dealership to complete the sale, we filled out credit applications. After about 25 minutes, Rick Page came to us and told us that there "was a misunderstanding between Gary and I and that the price we were quoted was a misunderstanding. That the price we were quoted did not include sales tax." In fact, Gary admitted that the price he quoted me did, in fact, include sales tax. Throughout the entire sales process, Gary consistently quoted to me all prices with sales tax included. The “revised” price of the vehicle would have raised the overall cost of the lease over $1,200.00 over the term of the lease (39 months).

Following this, we requested that the credit applications be returned to us since Rick would not honor the quoted price he gave to Gary. Rick stated that he did not run a credit check. Rick then followed us outside to the parking lot to explain that there was a small problem because he did run a credit check on us. He insisted that we provide him a copy of our credit applications which we did not since he had lied to us and told us that he did not check our credit score.

I do not like to be baited and switched to a higher price, nor lied to, and will never conduct business with Waikem Honda again. Additionally, I will provide details of our experience concerning Rick Page and Waikem Honda to all related web sites including Honda and The Better Business Bureau.

This entire debacle is the result of Rick Page trying to manipulate us into paying more for a vehicle than what was originally agreed upon. I condemn Rick Page’s use and abuse of business ethics and his sales tactics.

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