Detailed Review of Brandon Hyundai by karengerberick

This is a detailed review of Brandon Hyundai in Tampa FL written by karengerberick. To read all reviews of Brandon Hyundai please visit their main page.

Main Page of Brandon Hyundai

You call this SERVICE? ***This Review is not Verified by karengerberick***

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January 13, 2009, 9:53 pm

karengerberick

Car Dealer Check Member

Join Date: Jan 2009

Reviews: 1
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You call this SERVICE?

This review is not verified by karengerberick * Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced? Repair Were you given an accurate wait time? No Would You Recommend this Dealership? No Year of your vehicle 2006 Make of your vehicle Sonata Name of Your Service Technician? Tammy

Review Ratings Score
Problem Fixed	0		Greeting	2
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.29

Brought the car in with the following issues: 1). Visor on driver's side was broken. Tech said this was covered under warranty. They did not have the part. It would be ordered and we would have to bring the car back. Seems this broken visor is a common issue with model and although the car has over 68,000 miles on it the tech indicated this was a warranty item. 2). Driver's seat would not move back and forth with power controls. Tech said it was a switch that needed to be replaced. Tech called the next day and said it would cost $247.13 to fix this problem. I gave permission to fix this problem. Over an hour later the tech called back and said the seat was bound up on the tract and that it would cost $990 for the tract and with the switch and tract would be $1238 to fix this situation. My husband called her back and she admitted the seat moved so we advised we did not want the tract fixed. Later on in the afternoon and received a phone call from the tech at home and said they were taking the new switch out and replace with non-working switch as they were fearful the new switch would burn out. They wanted only $100 for this issue. They proceeded to do a 27 point check (they had no permission to do this) and said that front brakes were bad. We had just had them checked less than 2000 miles ago and were told the brakes were fine after being told by Brandon Hyundai that they should be replaced. 3). Received factory recall notice in mail regarding passenger side air bag. Was told by tech they would not fix or replace unless we were having a problem with it. Question is - how would you know? I will not bring my car back to this service center again. This is my last Hyundai. We have owned 3 separate Sonatas. No more - we will be going back to Honda products after this.

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