Detailed Review of Buster Miles Heflin Ford Mercury by gorilla

This is a detailed review of Buster Miles Heflin Ford Mercury in Heflin AL written by gorilla. To read all reviews of Buster Miles Heflin Ford Mercury please visit their main page.

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Poor customer service after the sale

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January 11, 2009, 8:39 am

gorilla

Car Dealer Check Member

Join Date: Jan 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


Poor customer service after the sale

Pressure from salesperson to "Buy Now"

Normal

How did you first contact the dealership?

Internet

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Name of Your Salesperson?

Becky

Review Ratings Score
Pricing	3		Greeting	2
Honesty	2		Time	0
Questions	1		Promises	0
Financing	0		Treated	1
Overall Score		1.13

I bought a used Jeep Wrangler that was advertised to have a hard top and a soft top. I found out about a week later that the soft top was missing a lot of parts to make it usable,($800 worth of parts), these parts are typically packed in boxes, I didn't know as this is my first Jeep. I contacted the dealer and was told, "We are on top of it". One MONTH later I was told, "We are not responsible for the missing parts, go to your local Jeep dealer and buy them".

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