This is a detailed review of Christopher Kia in South Jordan UT written by mrfuel. To read all reviews of Christopher Kia please visit their main page.
Buyer beware.. Really be careful
This car was purchased used and has been in for a new transmission and now a blown motor.We have asked for the history
Each time it has been an act of god to get any work done on the car. The excuses never end . The 1st repair took nearly a month and we thought we had a Kia rep following up on the day to day work. This is where things get very interesting.
Branden the service rep had us in contact with Phil. ( He calls and answers his phone KIA Motors) .
Once the motor blew we were told it was covered by warrenty. Branden assured it would be only a few days to get back on the road. 3weeks ago. Without the car all of a sudden when we asked for Kia to step in Phil starts calling to help. He offers to get involved but thinks it may be best to trade in the car and start agian. Did I mention Phil says he works for KIA? Well guess what, We found out Phil really is a sales manager at anther store owned by the KIA owner. Jerry seinner. What a Crook.
We now have KIA Motors USA working on our claim and they can not get the work done on the car. Branden says his fax is broken & can not send KIA the info? How many car dealerships only have a single fax? he then claimed he had incorrect e-mail address to KIA? Then he said the real KIA rep is out on leave.
The next problem we are now having is Branden has gone through the car and taken all receipts, manuals and and personal property. He says that he never entered the car,but he had the paperwork with him at the last visit.
KIA USA has made promise after promise but seems to have no control over there car dealers.