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May 19, 2007, 8:05 pm
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Car Dealer Check Member
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Join Date: May 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Service Takes Too Long
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Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2000
Make of your vehicle
Elantra
Name of Your Service Technician?
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| Review Ratings Score |
| Problem Fixed | 2 |
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Greeting | 4 |
| Honesty | 4 |
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Time | 2 |
| Questions | 4 |
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Promises | 2 |
| Treated | 3 |
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| Overall Score | 3.00 |
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Twice in the last two years I have had to leave my vehicle for several days after the service technician broke something while performing routine maintenance. The service department did give me a ride home, and then issued me loaner vehicles for the remaining days that it took them to fix the damage they had done. Once they took 10% off the total, which I appreciated. But the second time I complained to the manager who promised me a phone call from the service department, which never came. I have been satisfied with my Elantra, but will not buy another because this is the only Hyundai dealer in town and I don't want to be forced to use their service department when the inevitable warrantied repair is necessary.
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Detailed Review of Scholfield Hyundai posted by jrburgeson
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