Detailed Review of Nalley Lexus - Marietta by ghays

This is a detailed review of Nalley Lexus - Marietta in Smyrna GA written by ghays. To read all reviews of Nalley Lexus - Marietta please visit their main page.

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Expensive, felt ripped off ***This Review is not Verified by ghays***

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November 7, 2008, 8:48 am

ghays

Car Dealer Check Member

Join Date: Nov 2008

Reviews: 2
Review Comments: 0
Forum Posts: 0


Expensive, felt ripped off

This review is not verified by ghays * Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced? Maintenance Were you given an accurate wait time? No Would You Recommend this Dealership? No Year of your vehicle 2007 Make of your vehicle rx400h Name of Your Service Technician? craig

Review Ratings Score
Problem Fixed	2		Greeting	1
Honesty	5		Time	3
Questions	2		Promises	1
Treated	0
Overall Score		2.00

My tires has uneven wear and the explaination I was given was that it was a hybrid and that is how they wear. I want ahead and bought four new tires and an alighnment and the next day contacted Lexus about my concern. They agreed to have a factory representative meet me at Hennessy lexus and have my car inspected. The factory representative called me two days later and told me he had inspected my old tires at Nalley and determined nothing was wrong with them and was going to send me a check for the total ammount I had spent at Nalley including any other repairs I had done on that day.
Very nice of Lexus to do that . I will never go ato any Nally stores in atlanta bucause they will rip you off and this is a wake up call for me and i just wanted to share it with every one who takes their cars to any nalley Stores in the Atlanta area.

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