| Overall New Jersey Sales Rating |
|
| Pricing for Vehicle |
|
| Salesperson Greeting |
|
| Honesty of Sales Personnel |
|
| Consideration of Customer Time |
|
| Ability to Answer Customer Sales Questions |
|
| Fulfilled Promises to Customer |
|
| Financing |
|
| Treatment of Customers |
|
| Pressure on Customer to "Buy Now" |
| High: | 45.65% |
| Low: | 23.91% |
| Normal: | 30.43% |
|
| How Sales Customer First Contacted Dealer |
| Internet: | 38.64% |
| Phone: | 20.45% |
| Walk-In: | 40.91% |
|
| Did Customer Purchase from Dealer Reviewed |
|
|
| Would you Recommend the Dealer Reviewed |
|
|