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Reviews of Car Dealers Written by Actual Customers!


Car Dealer Check is here to inform you of which car dealers honor their promises, their online price quotes, treat their customers with respect and dignity and generally provide a quality service. We're also here to WARN you of the few bad apples out there.

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Sales and Service Ratings Breakdown for Massachusetts

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Overall Massachusetts Sales Rating
1.961.961.961.961.96

Pricing for Vehicle
2.412.412.412.412.41

Salesperson Greeting
2.702.702.702.702.70

Honesty of Sales Personnel
1.721.721.721.721.72

Consideration of Customer Time
1.681.681.681.681.68

Ability to Answer Customer Sales Questions
2.052.052.052.052.05

Fulfilled Promises to Customer
1.531.531.531.531.53

Financing
2.052.052.052.052.05

Treatment of Customers
1.561.561.561.561.56

Pressure on Customer to "Buy Now"
High:30.56%
Low:27.78%
Normal:41.67%
How Sales Customer First Contacted Dealer
Internet:31.82%
Phone:18.18%
Walk-In:50%
Did Customer Purchase from Dealer Reviewed
No:40%
Yes:60%
Would you Recommend the Dealer Reviewed
No:73.64%
Yes:26.36%
Overall Massachusetts Service Rating
1.201.201.201.201.20

Ability to Fix Problem
1.271.271.271.271.27

Service Writer Greeting
2.072.072.072.072.07

Honesty of Service Personnel
0.900.900.900.900.90

Consideration of Customer Time
1.151.151.151.151.15

Ability to Answer Customer Service Questions
1.051.051.051.051.05

Fulfilled Promises to Customer
0.930.930.930.930.93

Treatment of Service Customer
1.001.001.001.001.00

Reason for Visit to Service Center
Accessory Installation:2.63%
Maintenance:15.79%
Repair:81.58%
Given an Acurate Wait Time
No:48.72%
None Given:15.38%
Yes:35.9%
Would you Recommend the Dealer Reviewed
No:87.8%
Yes:12.2%
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