So another sales person asks me to help him with a customer he has and of course I agree.

Walking over to meet the man I start to recognize the face. It's a customer I had worked with earlier in the week and called just about everyday.

I walk over to him and say "Steven, how can I help you today?" and he says "Hi, SecretSeller".

The other salesperson is obviously surprised that I know his customer's name but we continue on like nothing...

SecretSeller

This one is so out there that I broke a salesperson rule of selling and asked her "Are you sure?" when she said she wanted to buy the car.

I had this woman who came in with a 2007 loaded up Ford Explorer (Leather, Navi, DVD Player) with only 11,000 miles on it and wanted to trade it in for something with better gas mileage.

So I showed her a couple of vehicles and she finally decided on a 2008 Chrysler Sebring base model.

She said in Sept of 07...

SecretSeller

I'd been working this older gentleman since November of 2007 and he finally came in and actually bought today.

Since our original meeting I've met his wife, daughter and grandson but I just couldn't get him to actually make a purchase.

I took the time to call him once a week and even check on him after his prostate surgery but he still shopped my numbers all over town. I guess he didn't fully trust me.

The nice thing about him is after shopping...

SecretSeller