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I Couldn't Remember Your Name

Posted 04-14-2008 at 01:02 PM by SecretSeller
So another sales person asks me to help him with a customer he has and of course I agree.

Walking over to meet the man I start to recognize the face. It's a customer I had worked with earlier in the week and called just about everyday.

I walk over to him and say "Steven, how can I help you today?" and he says "Hi, SecretSeller".

The other salesperson is obviously surprised that I know his customer's name but we continue on like nothing is out of place and the original salesperson leaves.

Once we're alone Steven says "I'm sorry, I couldn't remember your name so I didn't ask for you".

A couple of things went through my head at that point:

1. If you couldn't remember my name how did you know it when I walked up to you?

2. You rude Son of a Bitch, this is how I make my living.

But I remain polite and say "No Problem, what are we doing to day?" He was there to buy the same vehicle I had talked to him about a week earlier.

I went ahead and sold him the car at the price we had negotiated on the phone, but now it's a split deal between me and the other salesperson and all the other salesperson did was take him for another test drive since he got called away before getting to the numbers part.

So now that's I've had a few minutes to clear my mind and calm down here's what I think happened.

1. He really forgot my name (Doubt it)

2. He didn't like my original numbers and thought he could get a better deal with another salesperson. (Likely)

3. He just didn't like me (Most Likely)

Any way you look at it I guess a half deal is better than no deal at all.
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