Well, the nice letter I wrote to the Owner of Krause Cars has made its way down the chain. I got a response from the GM (whom I didn't sent the letter to), notice he didn't remove the original email form his boss at the bottom...

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Adam,

Congratulations on the birth of your daughter…..I hope the experience of being parents is as enjoyable to you as it has been for myself and my wife.

Peter has forwarded to...