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Rude salespeople told me off when I did not buy!!!
Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Steve Johnson Jr.
Review Ratings Score
Pricing
3
Greeting
3
Honesty
0
Time
0
Questions
1
Promises
0
Financing
1
Treated
0
Overall Score
1.00
On Monday 5/18/09 I came to the Nissan of North Olmsted dealership to look at a used 2008 BMW 335xi.
The salespeople who assisted me were Steve Johnson Jr. and Jarod Miller.
After having further researched the vehicle myself, I feel that I was deceived about the car's tires (Jarod said they were not runflats after going back and supposedly researching them online when indeed they were) and lack of a spare tire in the trunk - but that's not where it ends.
On Thursday afternoon, 5/21/09, I got a very rude phone call from Steve Johnson Jr. After I tried nicely to explain to him that I was no longer interested in the vehicle, he accused me (in a very resentful tone) of 'wasting his time', 'keeping him late', 'copping out' and not telling him 'like a man' that I wasn't interested.
He also tried to tell me that it was my fault that I didn't research the car better prior to coming in, and that I should have already known myself that the tires were the problematic runflats that have created multiple class action lawsuits against BMW.
It amazes me that someone with this bad of an attitude problem still has a job as a car salesman.
I work in a corporate environment and we are typically not allowed to make personal phone calls, which is why I sent an email on Thursday morning explaining to Steve why I was no longer going to pursue the BMW.
I have never been this insulted in my entire life by a salesperson (or anyone in general for that matter). I used to work as a salesperson in retail, and if we told off a customer like Steve did to me, we would get fired on the spot.
This has me absolutely outraged and I will not stop until corrective action is taken against both Steve Johnson Jr. and Nissan of North Olmsted.
My suggestion is to RUN, not walk, away from this dealership.
Post Thanked
0
times Post Booed
0
times
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Nissan of North Olmsted is a dealer in North Olmsted, OH. Nissan of North Olmsted offers Nissan. Please feel free to Rate and Review the Nissan of North Olmsted Dealership so other Car Buyers can know what dealerships in the North Olmsted, OH area are great and which ones are just so-so. You can also use the Map below to locate other North Olmsted Car Dealerships quickly and easily!
Nissan of North Olmsted
Rude salespeople told me off when I did not buy!!!
