Nelson Mazda Rivergate in Madison TN

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Nelson Mazda Rivergate

(615) 868-8100

1536 Gallatin Rd N

Madison, TN 37115

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Nelson sold my truck!

2 Comments

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August 17, 2009, 2:15 pm

cajones

Car Dealer Check Member

Join Date: Aug 2009

Reviews: 1
Review Comments: 1
Forum Posts: 0


Nelson sold my truck!

Pressure from salesperson to "Buy Now"

Normal

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Internet

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Nat Hathaway

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7:00pm August 15, 2009 per my pre-scheduled appointment, I arrived at Nelson Mazda to test drive a 2005 Toyota Tacoma with my wife. After driving the vehicle and signing several pieces of paper to obtain financing, a deal was struck that if they could bet my payment between $250 and $300 per month, I would purchase the vehicle. On Saturday morning 8/15/2009 at 10:47am, I received a call from the dealership stating that financing had been obtined and they would hold the vehicle until I arrived at 3:00pm to sign the final papers. At 2:49pm I received another call from the dealership informing me that they just sold the vehicle to someone else. It is my belief that there was an intent to buy contract signed. If not, there was definitely an implied contract and the vehicle should have been sold to me. I spent from 8:00am until 2:00pm getting my two trades spotless for trade in when I could have been looking elsewhere or definitely doing something else. This shows that they use extremely bad judgement when it cones to customer service.