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My fiance and I bought a used ford taurus from Moore. They seemed really nice and our sales person was great. We had it for less than a month when we realized that the heater didn't work. When we brought it back to have it fixed they told us that the car had a BLOWN HEAD GASKET and was undrivable. We had only had the car for a month, and driven it maybe 50 miles total since my job is only a mile from my house. It's IMPOSSIBLE to blow a head gasket in a months time after only driving it that much, but they tried to BLAME IT ON US by saying we must have driven it out of water. You try to drive a car out of water in 50 miles in only a months time, NOT HAPPENING! We tried talking to our sales man who agreed that that was impossible and assured us they would cover most of the cost of the repairs, but we ended up having to pay half the expenses anyway, a total of almost 1000 dollars. The whole time Brett, the owner of Moore, wouldn't even talk to us directly, just send messages through his sales man. They obviously sold us a car with a blown head gasket, and treated us like idiots who did it ourselves. I'm pregnant with our first baby, and we had no choice but to use the money we had in savings for her nursery to get our car back from these crooks. Plus we had to rent a car for almost 2 weeks while they took their time repairing it, which cost us another 300 bucks. To top it off, when we finally got the car back, the heater STILL DIDN'T WORK and we had to take it back AGAIN. These people are unbelievable. DON'T BUY FROM HERE, THEY WILL SELL YOU ANYTHING JUST TO MAKE MONEY.
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Moore Buick Pontiac GMC is a dealer in Los Gatos, CA. Moore Buick Pontiac GMC offers Buick, GMC and Pontiac. Please feel free to Rate and Review the Moore Buick Pontiac GMC Dealership so other Car Buyers can know what dealerships in the Los Gatos, CA area are great and which ones are just so-so. You can also use the Map below to locate other Los Gatos Car Dealerships quickly and easily!
Moore Buick Pontiac GMC
SOLD US A CAR WITH A BLOWN HEAD GASKET
