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I called the parts dept. and asked about removing the headlight bulb. Who sent me to the service manager. He laughed at me and said I was working on the wrong bulb and then told me it was a VERY dificult prosess and to bring it in for a $45.00 fee. I called another dealer and infact I was working on the correct bulb ( I frickin knew this) He told me the little trick to remove the spring clip and POP out it came. He also thanked me for calling and invited me to call back if I had any problems.
Mike Shaw can go pound sand up his ass
On December 26th 2008, I visited Mike-Shaw Subaru’s lot and I was greeted and assisted by two Mike Shaw employees that promised to price this car as COSTCO car purchase program. I liked the 2009 Subaru Outback 2.5XT limited that I test drove but mistakenly trusted Mike Shaw-Subaru for a respectable car dealer as we negotiated sales price and terms for this new car. One shady thing the salesmen requested that we signed a paper to show our interest into the car when he submitted a price to his boss I should had left.
We basicaally purchased the car on a plain paper.
Was my understanding that your car dealership is listed with the Better Business Burrow and as such I trusted your car dealership to be fair priced on new cars, maintenance service, and establish a good customer dealer relation especially during this hard economic time period.
As I mention before my wife and I liked the 2009 Outback 2.5 XT limited with an MSRP of $34,811, and we settled on $32,950 purchase price, but I was deceived into believing that it was a fair price, and that the salesman would honor the COSTCO car purchase program price as he promised prior of the test drive. You see, when my daughter checked the price for this car at a different dealership one week later the price was $29,219 (she is also interested in the car). The dealer admitted that I overpaied but did not do anything to correct. DO NOT GO TO THIS DEALERSHIP if you do not want be lied.
I did find that this pactice of promising COSTCO or SAMS discount and not applying are comon with this dealer.
I can not speak for service quality but if tou are lied from the start can you trust the service? is up to you .
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amazing expirence***This Review is not Verified by 1234me***
** This review is not verified by 1234me ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Krystal
Review Ratings Score
Pricing
3
Greeting
4
Honesty
5
Time
5
Questions
5
Promises
5
Financing
4
Treated
5
Overall Score
4.50
I leased my subaru in the second week of october. I was greeted by a young sales women. She was a very different car sales person. She was extremely honest and extremely sweet. She never pressured me to buy the vehicle, I was very relaxed with her. I would recommend her to anyone that that wants to buy a car from a relaxed person, and someone who will not pressure you. Thank you hope this helps
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