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Michael Jordan Nissan in Durham NC

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Michael Jordan Nissan

(919) 489-3800

3930 Durham Chapel Hill Road
Durham, NC 27707

Overall Rating 2.812.812.812.812.81
Sales Rating 2.812.812.812.812.81
Service Rating No Ratings Yet

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August 16, 2009, 4:30 am
jorange
Car Dealer Check Member
 
Join Date: Aug 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
jorange

Default MJ NISSAN FILLED WITH THEIVING CROOKS
0.290.290.290.290.29

** This review is not verified by jorange ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair

Would You Recommend this Dealership?
No

Year of your vehicle

Make of your vehicle

Name of Your Service Technician?

Review Ratings Score
Problem Fixed0    Greeting2
Honesty0    Time0
Questions0    Promises0
Treated0   
Overall Score 0.29

I had a couple of loose u-joints on my truck and took it in to get them replaced. First they charged me $98 to confirm what I already knew (which took about, oh 10 minutes to do). Then they proceed to tell me my entire drive shaft needs to be replaced, and it will cost around $1000. I've spent a good part of my life working on cars and knew they were lying out their ass. They were literally trying to rob me. The customer service was awful; the guy I interacted with was a complete jerk and utterly incompetent. I can't believe they are still in business. I am shocked they are still in business as I can't imagine anyone having a good experience there. Oh, I went to another place and had the u-joints replaced in less than an hour for a fraction of the cost. Michael Jordan Nissan is filled with mendacious, thieving crooks... do yourself a favor and stay away or you will be royally screwed.
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April 16, 2009, 11:26 am
hlr9433
Car Dealer Check Member
 
Join Date: Apr 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
hlr9433

Default Blatantly Dishonest Sales Process
0.630.630.630.630.63

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Chad I think

Review Ratings Score
Pricing0    Greeting4
Honesty0    Time1
Questions0    Promises0
Financing0    Treated0
Overall Score 0.63

We were looking at a 2008 model and thought we had agreed upon a price. When I went to sign the paperwork they had added 12 months and the coresponding several thousand dollars to the purchase price.
It was the typical, sleazy car salesman experience. No wonder there was no one shopping there. The finance guy was throwing the papers down with little explanation trying to get me to just sign without reading them. I honestly believe they were trying to rip me off in the hopes that I wouldn't notice the different terms.
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March 28, 2009, 11:13 pm
durhamlori
Car Dealer Check Member
 
Join Date: Mar 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
durhamlori

Default FINALLY A DEALER YOU CAN TRUST
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

What a greeeeat job. I know I sound like a ad, but they care about the customer. When no dealership in the triangle would give me a chance they came through. I was met right away with smiles, introduced right away to the management staff. I explained my problems and they told me to pick out a car and they would make it happen. The manager that really worked with me was Chick Kennedy what a god send!! What I was told were problems from other dealers he said was just hard work and he got me riding. Thank You soooooo much MJ NISSAN!

THANK YOU CHICK
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