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Gave Dealer two chances to fix check engine problem. We were out $800+ worth of repairs that ultimately did not fix the issue. Do not trust this dealer with repairing your vehicle.
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DO NOT BUY FROM MCGRATH IN ELGIN/RUDE SALESMEN***This Review is not Verified by elgin resident***
** This review is not verified by elgin resident ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Naim Sabir/Anthony West
Review Ratings Score
Pricing
3
Greeting
3
Honesty
3
Time
3
Questions
3
Promises
3
Financing
3
Treated
3
Overall Score
3.00
DO NOT MAKE BUSINESS W/ THIS DEALERSHIP!!!! Both the General Sales Manager, Naim Sabir and the salesman Anthony West were extremely rude in doing business. This manager walked in to a meeting we were having with one of the other managers, threw a folder on his desk and told him that there was no deal because we had come several times and we weren't going to buy. He raised his voice and aggressively told us to leave and proceeded to get heated and trying to take out his anger out on us by telling us that our dead grandfather’s car was worth less than the pen he held in his hand.. THEY HAVE THE WORST CUSTOMER SERVICE AND ARE EXTREMELY RUDE AND INCONSIDERATE OF THEIR CUSTOMERS. My family had the worst experience negotiating a car deal in over 20 years with these people. We've bought Nissan cars many times before and loved them. My grandfather died and we wanted to trade his car in for a new one for my grandmother in order to take advantage of the 'clunker government deal.' This dealership feels that because currently they have higher demand due to the government incentive they can treat the customer like they are worthless. I hope they begin to think about the way they treat people when the government incentive is over and their dealerships are up against a dwindling economy once more. If you want to buy NISSAN then go to WOODFIELD or any other location. DO NOT GO BUY FROM MCGRATH IN ELGIN.
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August 11, 2009, 10:56 pm
elgin resident
Car Dealer Check Member
Join Date: Aug 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Update on DO NOT BUY FROM MCGRATH IN ELGIN/RUDE SALESMEN
RATING SHOULD BE ZERO FOR ALL FIELDS. OVERALL SCORE = 0 !
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August 12, 2009, 11:15 pm
Car Dealer Check
Car dealer check note on DO NOT BUY FROM MCGRATH IN ELGIN/RUDE SALESMEN
This review has not been verified by elgin resident so we have not updated the score. Once the review is verified we will update the score.
** This review is not verified by x man ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
Yes
Would You Recommend this Dealership?
No
Year of your vehicle
2006
Make of your vehicle
honda accord
Name of Your Service Technician?
steve
Review Ratings Score
Problem Fixed
0
Greeting
5
Honesty
0
Time
0
Questions
0
Promises
0
Treated
0
Overall Score
0.71
stay away...
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Mcgrath Honda
Do not trust this place to service your vehicle
Update on DO NOT BUY FROM MCGRATH IN ELGIN/RUDE SALESMEN
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