If you plan on shopping at Mazda Saab of Bedford in Bedford OH be
sure to read the reviews. If you have already shopped at Mazda Saab of Bedford
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
I wanted to lease a Mazda for 30 months, since their contracts were only for 24 and 36 months, I was told that I could sign for 24 months and just call Mazda at the end of my lease to extend the contract for another 6 months...WAS NOT TRUE AT ALL!!! I paid my leased car for 24 months then called Mazda to extend my lease and they said that they don't extend leased cars contracts for 6 months.I called Mazda of Bedford for help and they were VERY RUDE and said that they could not help me...
I had to return my leased car and BUY another car for just 6 months.
1. Salesperson does not prioritize customer satisfaction. All they care about is to make the sale from you. And by that it meant making you feel threatened and uncomfortable. I wanted to look at more options because buying a car doesn't mean you have to make a decision in 1 hour. And they turn it around and say that too bad then the rates will either go up tomorrow or someone else will buy it when you walk out that door, in a way that made me feel very guilty but at the same time felt like I haven't been given room for my thoughts.
2. Sales people there are unprofessional. They wear jeans and t-shirts instead of shirt, tie and work pants. I was never offered not even a drink of water in my entire one hour duration there. I actually had to get up and go find the kitchen myself, only to find that the trash can are all filled up and no one takes care of it. One of the light bulb is dead and no one bothered changing it.
3. Kara said that they are very very understaffed and will not accommodate to any request to test drive outside of the dealership or talk about any deals through fax and email even though I am a very busy business professional who doesn't have a car yet and is looking to buy one. They just don't seem to understand how important it is to make customers feel happy and feel accommodated.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Bedford OH
Mazda Saab of Bedford is a dealer in Bedford, OH. Mazda Saab of Bedford offers Daewoo, Ford and Mazda. Please feel free to Rate and Review the Mazda Saab of Bedford Dealership so other Car Buyers can know what dealerships in the Bedford, OH area are great and which ones are just so-so. You can also use the Map below to locate other Bedford Car Dealerships quickly and easily!
Mazda Saab of Bedford
Leasing a Mazda 3
Terrible customer service