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I had terrible sales and service experiences with Mark Miller Subaru. I will not work with them again in any capacity whatsoever and I recommend that you don't either.
I live in another state and work in an office in Salt Lake City monthly. For convenience I wanted a car to use when I was in town. I was sold a used Outback by Mark Miller Subaru. I paid the price they asked in cash (roughly the NADA retail price) on the assumption that they would stand behind the vehicle. On my second use of the vehicle, after driving it a total of 400 miles, I had a serious break down that required that the car be towed to the dealership on the day I was supposed to leave town. I offered to buy a new car which was met with a dispassionate walk through their lot. Meanwhile, I was notified that the repairs to the used car were estimated at $360. I asked if they would take care of the repairs. I was told I would have to wait three hours to find out, because the sales manager was in a meeting.
Frustrated, I took the car to another Subaru dealership up the street which diagnosed the identical problem and quoted me $145 for the repair: less than half the cost of what Mark Miller Subaru quoted! When I told them I was open to buying a new car they quickly laid out the options and rough price ranges. We looked at three cars, I drove one, and bought a new 2009 Outback at a very reasonable price. I was disappointed that I took a major loss on the trade-in price of the used car, but I was happy to have ended my relationship with Mark Miller Subaru.
There are many Subaru dealers in northern Utah. If you're considering buying a Subaru, you should think twice before working with Mark Miller Subaru. At least be sure to do your homework and comparison shop so you don't waste your time and money.
Another dealership quoted a cost less than half what was quoted for the same repair at Mark Miller Subaru. Other dealers have newer, cleaner facilities that will at the same time save you a lot of money. Don't waste the time I did. Get your car professionally serviced elsewhere.
I had terriblesales and service experiences with Mark Miller Subaru. I will not work with them again in any capacity whatsoever and I recommend that you don't either.
I live in another state and work in an office in Salt Lake City monthly. For convenience I wanted a car to use when I was in town. I was sold a used Outback by Mark Miller Subaru. I paid the price they asked in cash (roughly the NADA retail price) on the assumption that they would stand behind the vehicle. On my second use of the vehicle, after driving it a total of 400 miles, I had a serious break down that required that the car be towed to the dealership on the day I was supposed to leave town. I offered to buy a new car which was met with a dispassionate walk through their lot. Meanwhile, I was notified that the repairs to the used car were estimated at $360. I asked if they would take care of the repairs. I was told I would have to wait three hours to find out, because the sales manager was in a meeting.
Frustrated, I took the car to another Subaru dealership up the street which diagnosed the identical problem and quoted me $145 for the repair: less than half the cost of what Mark Miller Subaru quoted! When I told them I was open to buying a new car they quickly laid out the options and rough price ranges. We looked at three cars, I drove one, and bought a new 2009 Outback at a very reasonable price. I was disappointed that I took a major loss on the trade-in price of the used car, but I was happy to have ended my relationship with Mark Miller Subaru.
There are many Subaru dealers in northern Utah. If you're considering buying a Subaru, you should think twice before working with Mark Miller Subaru. At least be sure to do your homework and comparison shop so you don't waste your time and money.
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Mark Miller Subaru is a dealer in Salt Lake City, UT. Mark Miller Subaru offers Subaru. Please feel free to Rate and Review the Mark Miller Subaru Dealership so other Car Buyers can know what dealerships in the Salt Lake City, UT area are great and which ones are just so-so. You can also use the Map below to locate other Salt Lake City Car Dealerships quickly and easily!
Mark Miller Subaru
Very dissatisfied, do not buy from Mark Miller
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Very dissatisfied, do not buy