Marcotte Ford in Holyoke MA

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Marcotte Ford

(866) 282-4312 (toll-free)

1025 Main

Holyoke, MA 01040

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Service Rating	No Ratings Yet
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Almost taken for over $800 ***This Review is not Verified by Not Stupid***

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June 5, 2009, 9:08 pm

Not Stupid

Car Dealer Check Member

Join Date: Jun 2009

Reviews: 1
Review Comments: 3
Forum Posts: 0


Almost taken for over $800

This review is not verified by Not Stupid * Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced? Repair Were you given an accurate wait time? None Given Would You Recommend this Dealership? No Year of your vehicle 2001 Make of your vehicle Ford Name of Your Service Technician? was not told

Review Ratings Score
Problem Fixed	0		Greeting	5
Honesty	0		Time	0
Questions	0		Promises	0
Treated	0
Overall Score		0.71

Tony had said to me I failed inspection I need four ball joints. I replied there must be a mistake I knew there would more then likely be one, could you please have someone else look at it. He said three people did he stuck to his story. I refused there service took my vehicle elsewhere where they fixed one ball joint and I passed inspection. They even failed my windshield wipers that were new???

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#1 Dealer to purchase your next car

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April 27, 2009, 3:36 am

pickcake

Car Dealer Check Member

Join Date: Apr 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


#1 Dealer to purchase your next car

Pressure from salesperson to "Buy Now"

Low

How did you first contact the dealership?

Walk-In

Did you purchase from the dealership?

Yes

Would you recommend this dealership?

Yes

Name of Your Salesperson?

Jim Ferrera

Review Ratings Score
Pricing	5		Greeting	5
Honesty	5		Time	5
Questions	5		Promises	5
Financing	5		Treated	5
Overall Score		5.00

My husband has been buying from Marcotte since 1977. This is our 5th car from them and we will be buying our next Ford from them again. From the sales department to the service department they were great to deal with...No pressure with buying and understanding of what your needs and wants are. Got great deals and we do like to buy American made cars. One very important thing I did learn was not going by what Consumer Report and other Car reports listed the top rated SUV's as and going on to the net and reading what SUV owners said about the one's they purchased. That really backed my decision to purchase another Escape. I'm very happy with my choice for another SUV from Marcotte's!

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Marcotte Ford in Holyoke MA

Marcotte Ford

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