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Majestic Honda in Warwick RI

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Majestic Honda

(401) 822-2000

RR 2
Warwick, RI 02886

Overall Rating 1.671.671.671.671.67
Sales Rating 1.631.631.631.631.63
Service Rating 1.711.711.711.711.71

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November 13, 2009, 1:32 pm
 
Join Date: Nov 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
chemist10 is on a distinguished road

Default Service department
1.711.711.711.711.71

Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2009

Make of your vehicle
Honda Fit

Name of Your Service Technician?

Review Ratings Score
Problem Fixed3    Greeting3
Honesty3    Time0
Questions3    Promises0
Treated0   
Overall Score 1.71

I went in for basic maintenance and told them I'd be waiting there while they worked on it. I got there at 8am. They didn't even touch it until noon. I was late for work and pretty upset since they knew I was waiting there and it was for such minor work. Figuring I'd give them a chance to redeem themselves, I decided to set up another appointment. They didn't answer their phone, you couldn't leave a message, and was completely ignored when I tried setting up an appointment using their online form. NEVER AGAIN will I go there for service!
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August 7, 2007, 9:06 am
blkthorn
Car Dealer Check Member
 
Join Date: Aug 2007
Reviews: 2
Review Comments: 0
Forum Posts: 0
blkthorn

Default Fraudulent Advertising
1.631.631.631.631.63

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Ray Bond

Review Ratings Score
Pricing2    Greeting4
Honesty2    Time1
Questions1    Promises1
Financing1    Treated1
Overall Score 1.63

Me and my fiance were both looking to purchase vehicles, now, we have bad credit, so we know it can be an issue, but Majestic has been heavily advertising GUARANTEED Financing or get a FREE CAR... Well, turns out they can't finance me at all.... and I don't have a "free car". My fiance, they claimed they could finance, but only in a vehicle that costs TWICE what we said we could afford. A total waste of time. Why do car dealers NOT LISTEN? If I say I can put $1000 down, and pay no more than $250 a month, don't come back to me with an offer of credit for $2000 down, and payments of $380 a month. That's a total waste of my time. I was honest with you, and told you, here's what I can afford, here's how much I have to put down.... If you can't put me in something within those guidelines, don't waste my time. I also intend to file a complaint with the state regarding their deceptive advertising, and false promises of "guaranteed approval or get a free car" as they could not under any circumstances finance me at any payment.
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