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Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
Yes
Would You Recommend this Dealership?
Yes
Year of your vehicle
2003
Make of your vehicle
Ford
Name of Your Service Technician?
Whitmore
Review Ratings Score
Problem Fixed
5
Greeting
5
Honesty
5
Time
5
Questions
5
Promises
5
Treated
5
Overall Score
5.00
The people were so helpful with my issue. Would highly recommend them to anyone needing service.
WORST DEALERSHIP IN THE ROANOKE VALLEY.
UNDER NEW MANAGEMENT THAT DOESN'T HAVE A CLUE OF HOW A CUSTOMER SHOULD BE TREATED.
MAKE AN APPOINTMENT FOR FRIDAY ON MONDAY DROP CAR OFF AT 8AM - CALL TO CHECK AT 2:30 PM AND THE HAVE NOT EVEN TOUCHED THE CAR SWITCHED OVER TO VOICE MAIL LEFT MESSAGE DEALER CALLED BACK AT 4:00.
I HAVE DEALT WITH THIS DEALERSHIP SENSE 1987 . THE CHANGED MANAGEMENT A GOT RID OF THE PEOPLE THAT BUILT THE DEALERSHIP AND PUT SOME CLUELESS PERSON AS A MANAGER.
IN THE SHORT TIME THE NEW MANAGEMENT HAS BEEN IN CHARGE THEY HAVE TOTALLY DESTROYED CUSTOMER LOYALTY .
DO YOUR SELF A FAVOR DON'T BY AMERICAN CARS UNTIL THE FOREIGN CAR MAKER COMPLETE THEIR DEALS WITH OUR NEW PRESIDENT. BUY IMPORTS AN YOU WILL SEE THE DIFFERENCE IN WORKMANSHIP AND DEALER LOYALETY MY MAZDA WAS MADE IN A FORD PLANT USEING SOME FORD PARTS SAME PARTS AS ON THE NEW FORD FOCUS.
SO WHAT DOES THAT TELL YOU ?:confused ::confused :
Post Thanked
0
times Post Booed
0
times
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Magic City Ford is a dealer in Roanoke, VA. Magic City Ford offers Ford. Please feel free to Rate and Review the Magic City Ford Dealership so other Car Buyers can know what dealerships in the Roanoke, VA area are great and which ones are just so-so. You can also use the Map below to locate other Roanoke Car Dealerships quickly and easily!
Magic City Ford
Best Service Ever
