If you plan on shopping at Mac Churchill Acura in Fort Worth TX be
sure to read the reviews. If you have already shopped at Mac Churchill Acura
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
They sold us the car after we gave them a down payment, then when I brought the car back for service 5 days later they said that the "bank" wanted more money down and I would have to come up with the money. The car was financed through my bank so I called them. They said they finalized the loan and DID NOT tell Mac Churchill to get more money from us. They just did not want to fix the car!!
BRIAN BROWN was the reason we bought our New 2009 TL from Mac Churchill Acura!! Contrary to our experiences at Goodson and Vandergriff, my Wife and I were treated with Respect and Honesty by everyone at Mac Churchill Acura.
Brian made the entire buying process as easy and smooth as possible. We enjoyed the low key and educational style of Jeff Higy, the Finance Manager. Mr. Mac, the Owner, introduced himself to us on our arrival, and continued to check back to see that we were being treated properly through the entire buying process.
In the past few years, we have purchased 2 New Acura's from Vandergriff, but we will not buy from them again!! We attempted to buy our 3rd Acura from Vandergriff, but were treated with total disrespect!! The General Manager and Sales Manager put no value on our long standing relationship, and the fact that we brought all our Acuras to them for Service work.
I had been shopping for nearly a week before I settled on Acura. I found the perfect car and made the mistake of going to the dealership closest to my house first. I had a TERRIBLE experience there which I'm going to avoid talking about here so we can focus on how it got set right.
I worked with Brian Brown to set up a test drive of the car I wanted and he got me not only that, but another trim level for me to consider side by side, both in exactly the colors I wanted. When I showed up, he was nothing but helpful and let me drive the cars in exactly the way I wanted to. There was no pressure to end the test drive early. I knew what I wanted, and Brian was good enough to respect that. Haggling was minimal and we came to a fair price both for the car and my trade-in almost immediately. There were none of the usual shenanigans about massaging the numbers or how much I would be willing to pay. Just a good price as competitive as any in the area.
Finance office was terrific - nothing painful other than the feeling of more debt No tricks there either. They had the new car ready to go in no time flat.
I've never had such a smooth dealer experience before, but I hope I have one like it again when it's time for my next ride. These guys were terrific and you owe them some serious consideration. Personally, I couldn't be happier.
Post Thanked
0
times Post Booed
0
times
June 1, 2009, 6:00 pm
acuraspeeder
Car Dealer Check Member
Join Date: Jun 2009
Reviews: 1
Review Comments: 1
Forum Posts: 0
Update on Top to Bottom Great Experience
Someone asked if my bad experience was at Churchill. No - absolutely not. It was a dealer in Arlington. The team I dealt with at Mac Churchill I have nothing but good things to report on.
Post Thanked
0
times
Post Booed
0
times
Other Useful Searches for Fort Worth TX
Mac Churchill Acura is a dealer in Fort Worth, TX. Mac Churchill Acura offers Acura and Used Cars. Please feel free to Rate and Review the Mac Churchill Acura Dealership so other Car Buyers can know what dealerships in the Fort Worth, TX area are great and which ones are just so-so. You can also use the Map below to locate other Fort Worth Car Dealerships quickly and easily!
Mac Churchill Acura
We were profiled
Acuras are Great!! Choose Dealer Carefully!!
Top to Bottom Great Experience
No tricks there either. They had the new car ready to go in no time flat.
Update on Top to Bottom Great Experience
Post Thanked 
Post Booed