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These people are sneaky and almost got me. Now they are trying to threaten me saying that I own the car that I didn't take from them I guess they never heard that possession is 9/10 th's of the law. Here's the story:
I decided to terminate my purchase of a car before accepting delivery due to deceptive and misleading information from the dealership.
It all started with several emails I had with the dealer and then spoke to the salesman Rich R ( this guy is really incompotent ) on the phone after they accepted my offer via the Internet. The order was for a red rock wrangler unlimited Rubicon Jeep. The dealer said I must come in and fill out the paperwork on May 31 2009 I drove 186 miles to the dealer to fill out the paperwork on the car. I arrived to find that the car that was placed on hold for me was a different color ( sunburst orange )and a different model model.( X Unlimited) The dealer said to they would find me another car. An hour later, they had a delivery come with a car that looked to fit what I was seeking. However, when it was unloaded from the auto transport vehicle the Jeep was found to have a manual transmission and not an automatic as I as looking for.
They then asked me what my second color choice was and I told them black however, they could not find one. They ultimately asked me to strongly consider the flame red wrangler unlimited Rubicon and under duress agreed. I went to the finance guy named John ( real idiot ) who presented me with the documents to sign and then showed me the financing form that showed 6.99 % interest. I asked him what happened to the 3.99 rate that they said I qualified for that they sent in the email. The finance guy said that they do not have that rate and did not know what I was talking about. He said that he could not do that rate. I told him that his Sales Manager James S sent me an email that stated that rate. I told them my credit union could offer that he then changed the paper work t reflect the credit union I was referring to.
The series of misleading and deceptive events led me to rethink my decision after signing the paperwork and before accepting deliver of the vehicle to cancel this purchase. On June 3, 2009, I told James S. this by phone after he called me to ask me something he got upset and started yelling obscene language to me and hung up. He then called me a few minutes later. I did not answer the phone and he left a message saying the hitch was installed on the vehicle and Rich R would deliver the vehicle to me.
I now feel threatened and intimated by this company and want to file a legal compliant against this dealership and instruct them to cease contacting me and to cancel this order. I have filed a complaint with the WAState Attorney General aginst this dealership.
I recently bought a 2007 lincoln towncar. The car was priced fairly but that was the end of my pleasant experience! I would never recommend this business to anyone. They are cheap and do not care about their customers at all!! All they are concerned about is making a buck. The price they gave me for my trade in was WAY below a fair trade in value. $1500-$2000 below what we were quoted by other dealerships. To top off everything the gas tank on my new car was on 1/4 tank when we tried to get them to fill it they said "they would gladly Jack the price of the car up $1000 dollars if we insisted they fill the tank". We gave them $22,000 cash plus our trade in and they couldn't even put $40 worth of gas in our car???? The motto on their business cards is "we value our customers" but obviously this isn't true. I wish my husband would have walked away and taken our business elsewhere, unfortunately he wanted the car and had spent 4hrs trying to haggle with these guys. so we bought the car. They made money on me once but they will NEVER get another penny from me again. I hope it was worth saving $40 in gas! the moral of this situation is Leskovar Lincoln Mercury does not care about the customer. Save yourself the hassle and regret and take your business elsewhere!!!
EARL THE SERVICE MANAGER WAS VERY HONEST AND UP-FRONT. HE EXPLAINED THE ENTIRE REPAIR TO ME. THEY MADE ME FEEL LIKE PART OF THEY'RE FAMILY
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Leskovar Lincoln Mercury is a dealer in Kennewick, WA. Leskovar Lincoln Mercury offers Jeep, Lincoln and Mercury. Please feel free to Rate and Review the Leskovar Lincoln Mercury Dealership so other Car Buyers can know what dealerships in the Kennewick, WA area are great and which ones are just so-so. You can also use the Map below to locate other Kennewick Car Dealerships quickly and easily!
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