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Bankston Honda in Lewisville TX

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Bankston Honda

(972) 221-8611

601 Waters Ridge Dr
Lewisville, TX 75067

Overall Rating 5.005.005.005.005.00
Sales Rating 5.005.005.005.005.00
Service Rating No Ratings Yet

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July 8, 2009, 12:20 am
tysonjones
Car Dealer Check Member
 
Join Date: Jul 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
tysonjones

Default Awesome service all around
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Phone

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Scott, Chelsea

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

My first contact with Bankston Honda was with Chelsea Russo over the phone. She was very friendly and helpful. I told her that I was looking for a 'tango pearl red' 2009 Honda Element EX with satellite linked navigation. I also told her that this was exactly how I wanted the vehicle, and that I was looking around in several different states with several different dealerships to buy it. She told me that she would search for the vehicle and contact me again soon. She called me within the hour and told me that she hadn't found it yet, but would keep looking and keep me updated. She checked in with me every few days, and found the vehicle about a week later. I had been speaking to about 6 different Honda dealerships, and Chelsea was the only person who called to check in with me- and was the only person to find the exact vehicle I wanted after several other Honda dealerships told me that "that vehicle doesn't exist," or "you need to choose different colors/options."

After she found it, I went to the dealership and she directed me to Scott Pruettiangkura to further discuss the sale. Scott was very knowledgeable and friendly. I was very nervous before going to the dealership to buy the vehicle because this was my first time to buy a brand new car by myself. However, I had just graduated college and been hired as a teacher so I qualified for Honda's recent college graduate program. This gave me a 5.99% interest rate and 90 day payment deferment. Scott also gave me a great price on the car. I was trading in a 2002 Honda Civic, and got a good amount for my trade. We completed the deal and I was told the vehicle would be in the next week. The next day, Scott called and said the vehicle was no longer available because the other dealership had sold the vehicle. However, after checking with me, he immediately ordered a new one to be built and it arrived at the dealership after about 2 weeks.

After it arrived, I went to the dealership and completed the sale. The car had 3 miles when it was given to me. Scott spent a lot of time showing me all of the different features and answering all of my questions. Even after the sale, I have emailed Scott with different questions and he has been very prompt and helpful with his reponses. I love my Element, and am very glad I chose Bankston Honda. If you go to this dealership, ask for Chelsea or Scott and you will be well taken care of.
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