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I bought a new 2003 Ford Explorer and an extended warranty from Lakewood Fordland. I just had an issue and they will not stand behind their product. I will never do any business with them in the future.
I took two days off from work at considerable expense, in order to have an abs sensor repaired. the first day i was charged a $116 diagnostic fee to tell me what I had already stated, that there was a problem with abs sensor. the second day i was told they found that they could repair the sensor, for an additional $50, it would take the entire day. so, at the end of the day, I paid, and drove away only to have the warning light come on while on my way home. With a few minutes left in the work day, I called John to explain to him my work truck was not repaired, two days off has cost me $1000, plus the inconvienence of having someone pick me up twice, now will have to be doubled. Since, what I paid for was never done, and I will have to repeat the process. An apology is what I recieved, that, a bill, and a bad taste in my mouth. I was not offered any discount or refund, only a promise that if I take more time and let them have the truck again (unclear how many more days it would take) they might fix it this time.
Lakewood Fordland is a dealer in Denver, CO. Lakewood Fordland offers Ford. Please feel free to Rate and Review the Lakewood Fordland Dealership so other Car Buyers can know what dealerships in the Denver, CO area are great and which ones are just so-so. You can also use the Map below to locate other Denver Car Dealerships quickly and easily!
Lakewood Fordland
Would not buy from Lakewood Fordland a 2nd time
poor service at service dept