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Good or Bad.
** This review is not verified by wilshireguy ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
Yes
Would You Recommend this Dealership?
No
Year of your vehicle
1999
Make of your vehicle
Jeep Grand Cherokee
Name of Your Service Technician?
Review Ratings Score
Problem Fixed
0
Greeting
1
Honesty
0
Time
1
Questions
0
Promises
0
Treated
1
Overall Score
0.43
I took my Grand Cherokee in for a transmission problem. They told me it needed a new transmission for $3,800. My car has 76,000 miles and is barely worth $3,800.
I took it to AAMCO where they determined that it was a computer issue and fixed it for $500.
Post Thanked
0
times Post Booed
0
times
Horrific service!***This Review is not Verified by mklee176***
** This review is not verified by mklee176 ***
Since this review is not verified it neither counts for or against
the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Maintenance
Were you given an accurate wait time?
Yes
Would You Recommend this Dealership?
No
Year of your vehicle
2007
Make of your vehicle
Jeep
Name of Your Service Technician?
Amr
Review Ratings Score
Problem Fixed
0
Greeting
3
Honesty
1
Time
2
Questions
2
Promises
4
Treated
4
Overall Score
2.29
For your own sanity, do not go to La Brea Chysler Jeep for service! I bought my 2007 Jeep Liberty @ La Brea Chrysler Jeep, and getting service done there is like playing the game Risk; I'd never know what's going to happen.
I brought my car last year for an oil change, and the car came back with dents on the hood....how is that possible? Do they have The Thing working there? The dings/dents were in the shape of someone's fingers, I mean, how strong do you have to be to close a hood? Okay, so I thought maybe it's me that caused the dent...so I let it go.
Then yesterday, after I brought my car home, I discover another dent!!! Another!!! And guess why I had drop my car off yesterday? Yep, for an oil change.
I went back and spoke with the service manager, he said that the dent was not of their doing, I should've checked the car before I drove off the lot. So it's my fault?!?!? I went straight home after I left the dealership yesterday, I didn't even touch the hood! So was it done by some sort of elfs in the middle of night? I shudder to think...I hate those dang elfs!!!
So, for your sanity and a peace of mind, do not go to La Brea Chrysler Jeep, EVER!
Post Thanked
0
times Post Booed
0
times
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La Brea Chrysler Jeep
service sucks
