Koeppel Nissan in Jackson Heights NY
1.8280
5
12
Koeppel Nissan in Jackson Heights NY
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AWFUL AWFUL AWFUL |
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September 3, 2010, 4:57 pm
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Join Date: Sep 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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AWFUL AWFUL AWFUL
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Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2008
Make of your vehicle
chevy malibu
Name of Your Service Technician?
Francesco Labbate
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Review Ratings Score
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| Problem Fixed | 0 |
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Greeting | 0 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Treated | 0 |
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Overall Score
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0.00
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I purchased a 2008 Chevy Malibu from this AWFUL dealership. I went to pick up the car on 9/1/2010... upon leaving the AWFUL dealership the radio display stopped working, I noticed a crack in the windshield, the brakes were grinding, and the windshield wipers were worn. I immediately spoke to the sales person (FRANCESCO LABBATE) who sold me the car (stole my money). he (FRANCESCO LABBATE) told me the car would be repaired with "no problem" I brought the car back to the AWFUL dealership on 9/3/2010 for repairs. Later in the day I was told that the brakes "were cleaned" (whatever that means) the wipers were changed, but the crack in the windshield was not repaired ( even though i was told that the window was being repaired and thats why it was taking so long), neither was the radio. When i complained to the sales person (FRANCESCO LABBATE) and manager ( SOME FAT SLOB WHO WAS TO BUSY EATING TO GIVE ME A STRAIGHT ANSWER) they both said nothing could be done about it. that the radio was not covered by lemon laws and would cost them to much money to replace. I would not have taken the car had i not been reassured by the salesman (FRANCESCO LABBATE) a manager (SOME FAT SLOB STUFFING HIS FACE) that these issues would be resolved. I was lied to and deceived by this dealership. I think what this business and this salesman (FRANCESCO LABBATE) has done is disgusting. I feel as though I have been robbed at gun point.
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INCOMPETENT and RUDE staff. |
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April 8, 2010, 9:33 am
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Join Date: Apr 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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INCOMPETENT and RUDE staff.
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
Ramiro
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Review Ratings Score
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| Pricing | 2 |
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Greeting | 1 |
| Honesty | 2 |
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Time | 0 |
| Questions | 1 |
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Promises | 0 |
| Financing | 1 |
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Treated | 0 |
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Overall Score
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0.88
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I leased a Maxima in 2005 from this dealership and had a pretty basic experience there during that time frame. I came in, knew what I wanted, paid the price I expected and was on my way.
After I returned the vehicle, I needed a lease return letter from Koeppel to the DMV in order to verify my insurance lapse.
I spoke with Ramiro(As I was told by him and others there that he was the only person who could do this) and he told me to call back at a time when his accounting department was open. The next day, I called again, and gave him my information and what I needed on the letter. He said he would have it out by Monday. Wednesday comes, I still haven't gotten the promised fax. I called again to follow up, he puts me on hold as soon as I tell him I have not received it yet and I wait on hold for 20 minutes, after which I hang up and call back. The person answering the phone tells me he stepped out and would be back in a half hour. He put me on hold and left.
I called the GM of the dealership, and left him a voicemail explaining this whole fiasco, and still have not gotten a call back- FOUR DAYS LATER.
Moral of the story: This dealership takes your money and then doesn't care about customers after that.
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Great Sales Rep & Mgr! |
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February 16, 2010, 2:27 pm
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Join Date: Feb 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Great Sales Rep & Mgr!
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
Chad
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Review Ratings Score
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| Pricing | 4 |
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Greeting | 4 |
| Honesty | 5 |
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Time | 4 |
| Questions | 5 |
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Promises | 5 |
| Financing | 4 |
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Treated | 4 |
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Overall Score
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4.38
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After having a bad experience with a dealership in Brooklyn, I checked out a few dealerships with the Better Business Bureau of New York (newyorkbbb.org). I found two dealerships in my area that had an A rating. The first dealership I called would not discuss pricing over the phone, so I called Koeppel Nissan (the other dealership with an A rating). The sales agent, Chad Moussignac was terrific! He was very open to answering questions and discussing pricing on the phone.
I went in to meet with him at the dealership on a very busy President's day and he was extremely patient and helpful. I had a lot of questions about financing and he answered all that he could and brought his manager, Ramiro Taveras, into the conversion when we got down to the final figures. Ramiro answered everything thoroughly and never pressured me to make a decision one way or another. Very refreshing!! I walked out of the dealership happy and feeling confident that I understood all of the terms of the deal. I would highly recommend both Chad and Ramiro to anyone who is looking to purchase a new vehicle.
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Used car purchase |
0 Comments
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January 24, 2010, 11:23 am
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Join Date: Jan 2010
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Used car purchase
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Pressure from salesperson to "Buy Now"
Low
How did you first contact the dealership?
Internet
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
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Review Ratings Score
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| Pricing | 4 |
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Greeting | 3 |
| Honesty | 3 |
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Time | 3 |
| Questions | 3 |
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Promises | 3 |
| Financing | 3 |
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Treated | 3 |
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Overall Score
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3.13
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I called about an ad that I had seen regarding an 07 Honda Civic SI. I was in a bind because I was heading to Atlanta for a few months due to school, and my car had given out on me 3 days prior to leaving. So I had to start calling dealerships to give me prices for cars I was interested in over the phone (for anyone who has dealt with dealerships it is usually impossible to get prices over the phone). The car was listed at 14,995 for a 2007 Honda Civic SI with 16,800 miles on it. I called and right off the bat, I was given the price of 13,995, with he possibility for even more savings. I was on my way to that area to check out another dealership, so I went to check things out. When i went there and told them the price I was told over the phone, he was a little skeptical, and called his manager and confirmed. I guess it was his manager whom I had spoken to earlier, because his manager was able to confirm my name, the car I was interested in, and the price. He wasn't able to reduce the price anymore, but I was surprised it wasn't a big "bait and switch" situation. 13,995 is a pretty good price for an almost new Honda Civic, let alone an SI.
I decided this was a better deal than the other dealership I was on my way to, so I decided to go for the buy.
The only issue I had along my way to Atlanta was the 3rd gear (difficulty putting it in, and it sometimes popping out of gear). This issue I got repaired under warranty at Ed Voyles Honda in Atlanta without a problem
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August 5, 2009, 12:28 pm
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Car Dealer Check Member
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Join Date: Aug 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
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unethical
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Joel
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Review Ratings Score
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| Pricing | 3 |
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Greeting | 0 |
| Honesty | 0 |
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Time | 0 |
| Questions | 0 |
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Promises | 0 |
| Financing | 0 |
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Treated | 3 |
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Overall Score
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0.75
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While the sales person was quite pleasant throughout our 2 week dealings with him, he continuously lied about the financing approval from the bank, immediately asked for a $100 "good faith" deposit, promised every day that we would leave home with a car, but we never did, kept changing his story about how much we were required to deposit for the car, from $2,500, then another $100, to finally telling us that we needed to put down another $2,000. The last encounter at their lot kept us waiting for almost 2 hours, while he finished another transaction, all the while saying he was working on getting financial approvals. This place is a sham!
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NOT TRUSTWORTHY |
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February 21, 2009, 3:34 pm
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Car Dealer Check Member
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Join Date: Feb 2009
Reviews: 2
Review Comments: 0
Forum Posts: 0
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NOT TRUSTWORTHY
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Pedro
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Review Ratings Score
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| Pricing | 2 |
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Greeting | 5 |
| Honesty | 3 |
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Time | 0 |
| Questions | 5 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
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Overall Score
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1.88
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I met with a salesman as a walk-in about a lease. I wound up being pressured into leaving a deposit for $329. I did want the car, but I wanted to just come back in a few days when I was ready, however the manager really preferred to take a deposit PROMISING it was completely refundable. Well, the next day I got a phone call with a better price and a lower out of pocket expense, and went back to Koeppel two days later. They all gave me a hard time to get the deposit back. They refused to meet the price that I am now getting the car for and demanded I show them paperwork to prove that the prie I was getting is truthful. I am very dissappointed with this establishment the first day I went there the seemed very nice and worked with me to get a good deal. But as we all know in the current econimic times it is important to find the best deal possible. They got me completely worked up and upset and after nearly 40 minutes of arguing and screaming at me inside the dealership and still I left without my $329! According t them, they do not refund money over the weekend which is bullshit and it's my own perogative as a shopper to buy with whome I please to. Not to mention the fact they said it was 100% refundable proving them to be liars and not honest to their word!!!!
PS Pedro was a very nice salesman, however it is still part of everyones job tos tick to their word
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great price great service great buying experience |
0 Comments
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August 19, 2008, 9:18 am
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Car Dealer Check Member
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Join Date: Aug 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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great price great service great buying experience
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Phone
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
Yes
Name of Your Salesperson?
randy
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Review Ratings Score
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| Pricing | 5 |
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Greeting | 5 |
| Honesty | 5 |
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Time | 5 |
| Questions | 5 |
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Promises | 5 |
| Financing | 5 |
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Treated | 5 |
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Overall Score
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5.00
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i was greeted properly,my salesman had complete knowledge of the titan that i was interested in.there was no pressure to purchase now, it was a very comfortable experience. the price was very good and they delivered my truck to my business on long island for no extra charge .when i buy my next vehical i will see my salesman at koepple and try to purchase it from him
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Hell on Wheels & going down faaaaster |
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June 5, 2008, 7:26 pm
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Car Dealer Check Member
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Join Date: Jun 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Hell on Wheels & going down faaaaster
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Pressure from salesperson to "Buy Now"
High
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
No
Would you recommend this dealership?
No
Name of Your Salesperson?
Wilson
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Review Ratings Score
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| Pricing | 0 |
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Greeting | 2 |
| Honesty | 1 |
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Time | 0 |
| Questions | 1 |
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Promises | 0 |
| Financing | 0 |
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Treated | 0 |
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Overall Score
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0.50
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The reviewer has not entered a review text
Post Thanked 0 times Post Booed 0 times
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January 9, 2008, 2:54 pm
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Car Dealer Check Member
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Join Date: Jan 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
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Bad to Worse
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Why was your vehicle being serviced?
Repair
Were you given an accurate wait time?
No
Would You Recommend this Dealership?
No
Year of your vehicle
2004
Make of your vehicle
Nisan Pathfinder
Name of Your Service Technician?
nick
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Review Ratings Score
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| Problem Fixed | 2 |
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Greeting | 0 |
| Honesty | 1 |
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Time | 0 |
| Questions | 2 |
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Promises | 1 |
| Treated | 1 |
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Overall Score
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1.00
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:cry: I just went to purchase a tire and replace the spare with the new one.I stopped by the location at Jackson Hgts to make an appointment two days before and got the price. However, the appointment did not matter; the day scheduled I had to wait for 2hrs and 22 minutes just for them to take and leave my car. They called me to let me know it was completed--gave me a $87 dollar price difference than the original amount. When asked -they claimed there was a different person at the parts section who made a mistake also argue that the labor was more due to complications.
No waiting to pick up the car, I thought this was good. Unfortunatly, they had change the wrong tire (one of the good ones instead of the spare) and had to find it which they had already place as garbage. Had to wait another one hour and 41 minutes for them to replace the spare tire with the new one, find my good tire and place it back.
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they are a buch of liers. |
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November 7, 2007, 8:48 am
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Car Dealer Check Member
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Join Date: Nov 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
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they are a buch of liers.
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Pressure from salesperson to "Buy Now"
Normal
How did you first contact the dealership?
Walk-In
Did you purchase from the dealership?
Yes
Would you recommend this dealership?
No
Name of Your Salesperson?
David
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Review Ratings Score
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| Pricing | 2 |
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Greeting | 2 |
| Honesty | 1 |
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Time | 1 |
| Questions | 1 |
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Promises | 1 |
| Financing | 2 |
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Treated | 1 |
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Overall Score
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1.38
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I had to wait for my car 10 days. when they said at first the car will be ready in 3days. It was a waist of time. My Salespearson did not answer his phone, not to metion he never called.
Stay away from them. :x
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Koeppel Nissan is a dealer in Jackson Heights, NY. Koeppel Nissan offers Nissan and Used Cars. Please feel free to Rate and Review the Koeppel Nissan Dealership so other Car Buyers can know what dealerships in the Jackson Heights, NY area are great and which ones are just so-so. You can also use the Map below to locate other Jackson Heights Car Dealerships quickly and easily!
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