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Koeppel Nissan in Jackson Heights NY

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Koeppel Nissan

(718) 898-7800

74-05 Northern Blvd
Jackson Heights, NY 11372


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Overall Rating 1.661.661.661.661.66
Sales Rating 1.751.751.751.751.75
Service Rating 1.361.361.361.361.36

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August 10, 2009, 9:32 am
theactor
Car Dealer Check Member
 
Join Date: Aug 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
theactor

Default no problem
4.504.504.504.504.50

** This review is not verified by theactor ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Steve

Review Ratings Score
Pricing4    Greeting5
Honesty5    Time3
Questions5    Promises4
Financing5    Treated5
Overall Score 4.50

great low sales presure, no up sale, to long for me I like to be in and out of these place but when u buy a car those are the breaks,
Change my car without a problem
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August 5, 2009, 12:28 pm
layala
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Join Date: Aug 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
layala

Default unethical
0.750.750.750.750.75

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Joel

Review Ratings Score
Pricing3    Greeting0
Honesty0    Time0
Questions0    Promises0
Financing0    Treated3
Overall Score 0.75

While the sales person was quite pleasant throughout our 2 week dealings with him, he continuously lied about the financing approval from the bank, immediately asked for a $100 "good faith" deposit, promised every day that we would leave home with a car, but we never did, kept changing his story about how much we were required to deposit for the car, from $2,500, then another $100, to finally telling us that we needed to put down another $2,000. The last encounter at their lot kept us waiting for almost 2 hours, while he finished another transaction, all the while saying he was working on getting financial approvals. This place is a sham!
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June 2, 2009, 9:23 am
Dee84
Car Dealer Check Member
 
Join Date: Jun 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
Dee84

Default My DREAM Car!!
4.134.134.134.134.13

** This review is not verified by Dee84 ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
The dealer has resolved this review to the satisfaction of Dee84.
You can see the dealerships original score in parenthesis () below:
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
Joel

Review Ratings Score
Pricing4 (3)    Greeting4 (3)
Honesty4 (3)    Time4 (3)
Questions4 (3)    Promises4 (3)
Financing5 (3)    Treated4 (3)
Overall Score 4.13

RESOLVED REVIEW:
I purchased a 07 dodge i am in love with car .I had no problems it was no pressure to buy they gave me a car fax when requested and no problems trading in my 99 saturn (car from HELL) I do recommend this dealer and if u dont want to feel pressured talk with sell rep Joel they also have a web page where u can look to see what cars they offer before u go in Koeppelnissan.com. Theres my story no horror tale I have a great car with low miles 25k to be exact what more can I ask for Thank u Koppel nissian Located on northern Blvd and 74st Thanks so much and yes ill be back when I am ready to trade my car in. And i drove off the lot the same day.

xoxooxoxoxoxooxoxo
DEe

ORIGINAL REVIEW:
I purchased a 07 dodge i am in love with car .I had no problems it was no pressure to buy they gave me a car fax when requested and no problems trading in my 99 saturn (car from HELL) I do recommend this dealer and if u dont want to feel pressured talk with sell rep Joel they also have a web page where u can look to see what cars they offer before u go in Koeppelnissan.com. Theres my story no horror tale I have a great car with low miles 25k to be exact what more can I ask for Thank u Koppel nissian Located on northern Blvd and 74st Thanks so much and yes ill be back when I am ready to trade my car in. xoxooxoxoxoxooxoxoDEe
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February 21, 2009, 3:34 pm
babesss
Car Dealer Check Member
 
Join Date: Feb 2009
Reviews: 2
Review Comments: 0
Forum Posts: 0
babesss

Default NOT TRUSTWORTHY
1.881.881.881.881.88

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Pedro

Review Ratings Score
Pricing2    Greeting5
Honesty3    Time0
Questions5    Promises0
Financing0    Treated0
Overall Score 1.88

I met with a salesman as a walk-in about a lease. I wound up being pressured into leaving a deposit for $329. I did want the car, but I wanted to just come back in a few days when I was ready, however the manager really preferred to take a deposit PROMISING it was completely refundable. Well, the next day I got a phone call with a better price and a lower out of pocket expense, and went back to Koeppel two days later. They all gave me a hard time to get the deposit back. They refused to meet the price that I am now getting the car for and demanded I show them paperwork to prove that the prie I was getting is truthful. I am very dissappointed with this establishment the first day I went there the seemed very nice and worked with me to get a good deal. But as we all know in the current econimic times it is important to find the best deal possible. They got me completely worked up and upset and after nearly 40 minutes of arguing and screaming at me inside the dealership and still I left without my $329! According t them, they do not refund money over the weekend which is bullshit and it's my own perogative as a shopper to buy with whome I please to. Not to mention the fact they said it was 100% refundable proving them to be liars and not honest to their word!!!!

PS Pedro was a very nice salesman, however it is still part of everyones job tos tick to their word
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January 27, 2009, 9:26 am
laddi
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Join Date: Jan 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
laddi

Default engine ligth on
3.293.293.293.293.29

** This review is not verified by laddi ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
Yes

Year of your vehicle
2007

Make of your vehicle
nissan pathfinder

Name of Your Service Technician?
peter

Review Ratings Score
Problem Fixed5    Greeting3
Honesty5    Time3
Questions3    Promises2
Treated2   
Overall Score 3.29

i had a check engine light on peter took good care of the car and the tech explain the problem whit the car (billy) thank you so much the problem was fixed the 1st time
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January 2, 2009, 10:07 am
susu
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Join Date: Jan 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
susu

Default OWNER IS RUDE
0.000.000.000.000.00

** This review is not verified by susu ***
Since this review is not verified it neither counts for or against the dealership and does not count in overall scores.
Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
The Owner

Review Ratings Score
Pricing0    Greeting0
Honesty0    Time0
Questions0    Promises0
Financing0    Treated0
Overall Score 0.00

The owner is very rude it seems as if he doesnt want money and is extremely un helpful , during a time where the auto industry is at its worst , you would at least expect some good customer service. but thats not the case with these guys. They need to change there management and become more positive and need to negotiate prices a little better to help the customers needs and then they will be good.
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August 19, 2008, 9:18 am
wji
Car Dealer Check Member
 
Join Date: Aug 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
wji

Default great price great service great buying experience
5.005.005.005.005.00

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Phone

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?
randy

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing5    Treated5
Overall Score 5.00

i was greeted properly,my salesman had complete knowledge of the titan that i was interested in.there was no pressure to purchase now, it was a very comfortable experience. the price was very good and they delivered my truck to my business on long island for no extra charge .when i buy my next vehical i will see my salesman at koepple and try to purchase it from him
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June 5, 2008, 7:26 pm
ascean
Car Dealer Check Member
 
Join Date: Jun 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
ascean

Default Hell on Wheels & going down faaaaster
0.500.500.500.500.50

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
Wilson

Review Ratings Score
Pricing0    Greeting2
Honesty1    Time0
Questions1    Promises0
Financing0    Treated0
Overall Score 0.50

The reviewer has not entered a review text
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January 9, 2008, 2:54 pm
ccnyc
Car Dealer Check Member
 
Join Date: Jan 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
ccnyc

Default Bad to Worse
1.001.001.001.001.00

Why was your vehicle being serviced?
Repair

Were you given an accurate wait time?
No

Would You Recommend this Dealership?
No

Year of your vehicle
2004

Make of your vehicle
Nisan Pathfinder

Name of Your Service Technician?
nick

Review Ratings Score
Problem Fixed2    Greeting0
Honesty1    Time0
Questions2    Promises1
Treated1   
Overall Score 1.00

:cry: I just went to purchase a tire and replace the spare with the new one.I stopped by the location at Jackson Hgts to make an appointment two days before and got the price. However, the appointment did not matter; the day scheduled I had to wait for 2hrs and 22 minutes just for them to take and leave my car. They called me to let me know it was completed--gave me a $87 dollar price difference than the original amount. When asked -they claimed there was a different person at the parts section who made a mistake also argue that the labor was more due to complications.
No waiting to pick up the car, I thought this was good. Unfortunatly, they had change the wrong tire (one of the good ones instead of the spare) and had to find it which they had already place as garbage. Had to wait another one hour and 41 minutes for them to replace the spare tire with the new one, find my good tire and place it back.
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November 7, 2007, 8:48 am
adrianpl
Car Dealer Check Member
 
Join Date: Nov 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
adrianpl

Default they are a buch of liers.
1.381.381.381.381.38

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
David

Review Ratings Score
Pricing2    Greeting2
Honesty1    Time1
Questions1    Promises1
Financing2    Treated1
Overall Score 1.38

I had to wait for my car 10 days. when they said at first the car will be ready in 3days. It was a waist of time. My Salespearson did not answer his phone, not to metion he never called.
Stay away from them. :x
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November 3, 2007, 1:54 pm
earth
Car Dealer Check Member
 
Join Date: Nov 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
earth

Default Nissanhell too
1.711.711.711.711.71

Why was your vehicle being serviced?
Maintenance

Were you given an accurate wait time?
None Given

Would You Recommend this Dealership?
No

Year of your vehicle
2004

Make of your vehicle
Nissan Quest SE

Name of Your Service Technician?
Daniel

Review Ratings Score
Problem Fixed2    Greeting2
Honesty1    Time2
Questions2    Promises2
Treated1   
Overall Score 1.71

I took my 2004 Nissan Quest SE to have
BrakePad Change/Engine oil change and renew inspection.However i notice that my car had dented spot on Driver Side door.First of all they refused to fix and show unrespect by Service Technician.This is my bad expereince with Nissan.NOT RECOMMENDED TO USE NISSAN SERVICE
at this place.It could be your nitemare.
I have carry ploblem with Rear Passenger right side door for 3 years.They had fixed it Twice but unable to solve the ploblem.
Not recommended to buy this car.
Bad Dealer!!!!
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June 7, 2007, 1:28 pm
nissanhell
Car Dealer Check Member
 
Join Date: Jun 2007
Reviews: 1
Review Comments: 0
Forum Posts: 0
nissanhell

Default service was horrible
1.001.001.001.001.00

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
danny chen

Review Ratings Score
Pricing1    Greeting1
Honesty1    Time1
Questions1    Promises1
Financing1    Treated1
Overall Score 1.00

they try to get you to pay a deposit with a low price but they come up with an excuse about your credit not able to meet their bank requirment and ask you to sign up for a higher rate. when you refuse and ask for your money back they will give you a attutide. worst experience. :x :x :x nissan koppel is really a hell that you never should visit... :cry: :cry: :x :x :x
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  Report Review
October 3, 2009, 11:46 am
 
Join Date: Oct 2009
Reviews: 0
Review Comments: 1
Forum Posts: 0
nissanhell
Default Comment on service was horrible

A dealer cannot make excuses for a bank rating your credit as worse than prime. Federal law requires that all dealers must start every deal at the same interest rates for all customers as not to discriminate. A dealer is not going to use the worst rates available because they would never sell automobiles. They will share payments to you and every customer at the premium tier level available to all customers, provided they qualify with good credit. Unfortunatly your credit did not qualify. Don't blame the dealer. The dealer doesn't win if you walk away from a deal. I'm sure they returned your money and maybe your attitude was the cause of thiers.
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