Kia of Greer
14345 E Wade Hampton Blvd
Greer
SC
29651
(864) 879-3800
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
No
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Would You Recommend this Dealership
No
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Vehicle year
2011
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Vehicle make
sedona
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Service Technician
ANY
My Kia of Greer reviewTOOK MY SEDONA FOR SERVICING THEY TOLD ME MY NEW TIRES WERE LOOKING ROUGH THAT I WOULD NEED TO BE BACK AT THE END OF THE MONTH FOR NEW ONES. WELL I HAD ANOTHER MECHANIC FRIEND LOOK AT THE FRONT OF THE OF THE VAN TO FIND OUT WHY MY NEW TIRES, WERE SURE ENOUGH WEARING OUT FAST… ALL THE CARTER PINS UNDER THE FRONT END WERE REMOVED!!! AND ALL OF THE NUTS & BOLTS HAD BEEN PURPOSELY BEEN LEFT LOOSE!!! THE MECHANIC WAS NOT SHOCKED AT ALL AND SAID IT WAS NOT THE FIRST ONE HE HAD SEEN LIKE THAT. VERY PI**ED OFF!! MY GRANDBABIES ARE ALMOST ALWAYS IN THAT VAN.. AND OF COURSE SINCE I’M A WOMAN THEY SAY THEY WANT TO FIX IT FOR ME. WONDER HOW THEY’RE GOING TO FIX IT FOR ME THIS TIME???
I’M NOT HAPPY WITH THEM AND I HAVE FILED COMPLAINTS WITH THE BBB. WOULD BE REALLY HAPPY IF THEY REFUNDED MY MONEY FOR THE OTHER MECHANIC DOING THEIR JOB AND MY GAS THAT WAS WASTED!!! AND DON’T LIE IN YOUR RESPONSE SAYING YOU’VE TRIED TO HELP ME IN ANY WAY, CAUSE YOU & I KNOW BETTER!!!
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Glen
My Kia of Greer reviewVery upset with the service and honesty with this car purchase. Was not given all information about car and when asked other questions was not given clear answers. I am a woman, does that have anything to do with it? I called sales manager three times,was told he was busy and couldn’t take the call.
I am sorry for any issues you may have had. We strive for excellent customer service. Please give me a call. I will do what I can to help. 864-879-3800. -Robert Shumate Internet Sales Manager
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Vehicle serviced for
Maintenance
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
********
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Vehicle make
*******
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Service Technician
*********
My Kia of Greer reviewRandy,
How dO I get my cell phone number off your automatic calls for service when we don’t even own a KIA and have never been in your store. Each time it happens we return the call and ask to be taken out of your data base..but nothing happens and the calls continue.
Thanks
John, I’m sorry for the inconvenience. We want to make all of our customers happy. Please call me at the dealership so I can take care of this for you.
Kurt Obermeyer
Kia of Greer General Manager
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Rob Shumate
My Kia of Greer reviewI really enjoyed my experience at Kia of Greer. I got the 2011 Kia Optima which is a GREAT car. Rob was very helpful in addressing my concerns about my monthly payment and financing rate. He made everything understandable and did not try to pressure me into buying. The managers (Tony and Steve) were very nice as well. I appreciate everything you guys have done for me. Thanks!
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
GLENN
My Kia of Greer reviewGreat customer service my salesperson Glenn was informative and Kia of Greer finance manager Ron Bescki got us and interest rate and payment we could afford. This
is a great place to buy a used car !
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
GLENN
My Kia of Greer reviewI WAS LOOKING FOR AN SUV FOR MY BUSINESS. I TOLD KIA OF GREER USED CAR MANAGER TONY SELLARS THAT I NEED A BLACK
CHEVY SUBURBAN LTZ ? TONY GOT ONE FOR ME WITH IN 24 HOURS.
MY SALES PERSON GLENN WAS VERY KIND AND REALLY LOOKED OUT FOR OUR BEST INTEREST.I HIGHLY RECOMEND KIA OF GREER FOR YOU NEW AND USED CAR NEEDS. I ALSO USE THERE SERVICE DEPARTMENT AND THEY ARE GREAT. RANDY THE SERVICE MANAGER REALLY KNOWS HIS STUFF . I BRING ALL OF MY COMPANY CARS THERE FOR SERVICE AND MAINTANCE NEEDS. THANKS KIA OF GREER
YOU ARE THE BEST.
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Vehicle serviced for
Repair
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Accurate estimated wait time
None Given
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Would You Recommend this Dealership
No
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Vehicle year
1998
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Vehicle make
ford
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Service Technician
Randy
My Kia of Greer reviewBought a truck from there and carried back there a total of 9 times and many phone calls ,which the sales dept. has never returned my calls.They had over a month to fix vehicle which has never been fixed. Very dissatified and plan to return vehicle.:mad::mad::mad::mad::mad:. They have put more miles on the truck than I have. Well if they don’t take the truck back with a full refund , You’ll be seeing me around town driving a Ford F150 truck with writing all over the windows showing my tel.# and my displeasure of my experience of Kia of Greer SC.
I WANTED TO THANK YOU FOR YOUR BUSINESS AND RESPOND TO YOUR COMMENTS REGUARDING THE PURCHASE OF YOUR FORD F-150 THAT YOU BOUGHT. AS YOU WELL KNOW THE TRUCK WAS PURCHASED “AS IS” WITH NO WARRANTY. HOWEVER, HERE AT KIA OF GREER, WE CONSIDER YOU AND ALL OUR CUSTOMERS FAMILY. WHEN YOU RETURNED WITH A PROBLEM KIA OF GREER WANTED TO HELP. WE SPENT ALMOST $700.00 REPAIRING YOUR TRUCK. YOU DID HAVE SOME ADDITIONAL CONCERNS AND YOU WANTED TO HAVE THEM FIXED AT A REPAIR SHOP OF YOUR CHOICE AND WE AGREED TO PAY THAT REPAIRS BILL OF $650.00 WE ALSO SUPPLIED YOU WITH A RENTAL CAR FOR 3-4 DAYS WHILE YOUR TRUCK WAS BEING FIXED AT YOUR REQUESTED REPAIR SHOP. AT THE TIME OF DELIVERY YOU HAD THE OPTION TO EXCHANGE TRUCK FOR 3 DAYS IF YOU WERE UNHAPPY WITH TRUCK. YOU CHOOSE NOT TO TAKE THAT OPTION. HOWEVER, IF YOUR STILL UNHAPPY WITH THE TRUCK PLEASE BRING IT BY AND WE WILL BE GLAD TO TRADE YOU INTO ANOTHER TRUCK. THANK YOU AGAIN FOR YOUR BUSINESS. PLEASE FEEL FREE TO CONTACT ME IF I CAN HELP YOU IN ANYWAY. COME JOIN ME FOR FREE BREAKFAST EVERY MORNING FROM 7AM TO 11AM AND WE CAN DISCUSS YOUR OPTIONS.
THANKS AGAIN
RANDY HIGHLANDER
SERVICE MANAGER KIA OF GREER
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Phone
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
Kelli Evans
My Kia of Greer reviewKelli is so professional. She is a super salesperson, and she is so delightful to deal with. She listens to your wants and needs and follow through. I was so grateful that was our salesperson. I would recommend her to all my family and friends.
I checked that I would recommend this dealership. I would recommend it to everyone I know.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Greg Fulford
My Kia of Greer reviewMy experience with kia of greer was excellent. great salesperson and no pressure to buy. i feel i was treated fairly and would recommend this dealership to all my friends.
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Pressure from salesperson to "Buy Now"
Low
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How did you first contact the Dealership
Internet
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
Yes
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Name of Your Salesperson
Glen
My Kia of Greer reviewSearched in Tennessee, North Carolina and South Carolina. I bought a Kia Sorento and the experience was so easy and pleasant. In fact, I told everyone here at my office in Tennessee and by boss bought a Sorento from Kia of Greer, too!
If you want an honest, professional dealer – go here! No worries!!!:)
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Pressure from salesperson to "Buy Now"
Normal
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How did you first contact the Dealership
Walk-In
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Did you purchase from the Dealership
Yes
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Would you Recommend this Dealership
No
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Name of Your Salesperson
My Kia of Greer reviewlooked at all the sorentos, salesman said drive this one, after buying I asked were the cargo cover went, he told me it didnt come with one and he would sale me one for $ 250.00, I said “but every one on the lot had one and this had one” he said it was for show and this model didnt have one. Got home couldnt find the wireless door lock switch, called back and asked where it was, they told me this model didnt have them and they would sale me one, all the others had it and the one I purchased was the same price. I am sitting in the service department now 2nd time on same problem. Had an appointment, got here 20 min early, they drove it off, they have come and talked to me 2 times about my sorento telling me how the service is going. After 1hr and 40 min I went outside and saw my vehicle sitting there. Went to service guy to get the keys and he said he didnt have the paperwork, he walked away and I saw him get into my vehicle and drive it into the service shop, then came to me and said they werent finished with it yet. They hadnt even looked at it yet and had been lieing to me the entire time. I will never purchase a vehicle from kia of greer again and I will tell everyone I know not to get one here either.:(
Thomas, I am sorry that things did not go well when you were here. We are committed to customer service and sometimes that means making things right when things don’t go well. Please give me a call. My name is Rob and I’m the Internet Sales Manager here. You can call me anytime at the dealership and I will do what I can to make a good experience for you. Thanks
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