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Axelrod Chrysler Dodge Jeep in Wadsworth OH

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Axelrod Chrysler Dodge Jeep

(330) 336-8855

900 BRoad Street
Wadsworth, OH 44281

Overall Rating 2.132.132.132.132.13
Sales Rating 2.132.132.132.132.13
Service Rating No Ratings Yet

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May 14, 2009, 1:30 pm
Earl Clossin
Car Dealer Check Member
 
Join Date: May 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
Earl Clossin

Default Great people unlike Fred Martin down the road
4.754.754.754.754.75

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
Yes

Name of Your Salesperson?

Review Ratings Score
Pricing5    Greeting5
Honesty5    Time5
Questions5    Promises5
Financing3    Treated5
Overall Score 4.75

Great price, no pressure, delivered the car and took care of any problems Thanks
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March 2, 2009, 8:26 pm
jan74
Car Dealer Check Member
 
Join Date: Mar 2009
Reviews: 1
Review Comments: 0
Forum Posts: 0
jan74

Default STAY AWAY!!!!
1.001.001.001.001.00

Pressure from salesperson to "Buy Now"
Low

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
BOB and Melissa

Review Ratings Score
Pricing3    Greeting2
Honesty0    Time3
Questions0    Promises0
Financing0    Treated0
Overall Score 1.00

Very rude and inconsiderate! Had cash in hand and would not budge on price. Website states false advertisement. They state their used vehicles are in excellent condition and Chrysler certified before they even see them. Had purchased a used van thinking it was certified, after inspection a problem was found and they thought it had been in a wreck. So, Chrysler wouldn't certify it if they couldn't gaurantee it hadn't been in a wreck. I don't want a vehicle if it could've been in a wreck and not certified. The Sales Manager BOB was rude and wouldn't work with us at all. He said "you can come get the van or come get the check." So, I went and picked up the check. He did not apologize or say more than "sign here to show it's been cancelled." This dealership does not care about it's customers. They are greedy, money hungry, shady, crooked people. STAY AWAY!!!
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November 21, 2008, 2:19 pm
LME900
Car Dealer Check Member
 
Join Date: Nov 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
LME900

Default POOR SALES PRACTICE
0.630.630.630.630.63

Pressure from salesperson to "Buy Now"
Normal

How did you first contact the dealership?
Internet

Did you purchase from the dealership?
No

Would you recommend this dealership?
No

Name of Your Salesperson?
SEAN MANZ & BOB ISON

Review Ratings Score
Pricing3    Greeting0
Honesty0    Time0
Questions2    Promises0
Financing0    Treated0
Overall Score 0.63

After negotiations and finally an agreement on a price at 2:00 pm I was told they would get back to me with the information on wiring the money because they are in Ohio and I was in Pennsylvania. Sean Manz stated I got a good deal on the car and said he would get back to me with all the banking and routing information. The next day in the morning I called Sean and he started the conversation with I have some bad news we sold the car at 5:30 yesterday. I of course was upset thinking I was waiting to go to the bank to wire the money. I asked to speak to a manger who got on the phone and was very curt with me. He stated we had no deal you gave no money. I took Sean's word that he was getting back to me with the routing information, but apparently another person came in and offered more. They didn't even have the courage to call me. Very poor sales practices. Not people you can trust and stand by their word. We spend a lot of money on vehicles and there are better dealerships to give our money and business to.
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