Joe Rizza Ford Porsche of Orland Park in Orland Park IL
If you plan on shopping at Joe Rizza Ford Porsche of Orland Park in Orland Park IL be
sure to read the reviews. If you have already shopped at Joe Rizza Ford Porsche of Orland Park
please take a moment and write a car dealer review and let others know what to expect,
Good or Bad.
I purchased in cash a 2001 Ford Expedition from Rizza Ford on July 2, 2009 in addition to a $960.00 service contract (that was worthless). This truck broke down on me and my family on July 3, 2009 in Memphis, TN on the way to Mississippi. The salesman was made aware of this and assured this vehicle would make the trip. My 65 yr. old uncle was in the vehicle and the 95 degree temperature was harder on him. I contacted the dealership and was told to take the vehicle to the nearest ford dealership. Not familiar with the area we did not know where the nearest dealership was located. I attempted to get road side service that was offered by the service contract and was informed that I was not in the system although I was told by the finance director the contract would be in effect immediately (not true). The whole experience a disatrous and traumatic. We did get the vehicle to a ford dealership. To make long short we were stranded and had to make a difficult decision to get to our destination because there were not any rental cars because of the 4th of July weekend. We made the trip to say the least. We we returned to the joliet area I started the process to get the vehicle repaired. I had a time getting the service contract enforced due to the dealership nonchalant attitude about my situation. When it was also said and done the service contract that I purchased did not cover the transmission replacement citing a pre-existing condition. I had an attorney to attempt to get reimbursement for my replacement expenses without any response. I reported them to the Attorney General's office. My next course of action with be the BBB and a civil suit. Buyers be very cautious of this dealership because their professionlism towards me was poor. Maybe because selling new cars are their first priority. I will not ever buy another vehicle of any kind from them and will not recommend anyone to them. Regina
Liz (Internet Sales) and Isaias (Showroom Sales) were the best sales team I have EVER encountered in my 30 years of driving. Both were professional and reserved, neither pushy or overbearing, qualities attractive to this profession and outside the norm. Their deamenor made me feel in control of the sale, exactly the way the buyer should feel.
I was impressed by their intergrity, honor and commitment to my sale.
I will be back to Joe Rizza soon. We are looking at replacing our van and I want a FORD. THX so much guys! You have a customer for life.
Post Thanked
0
times Post Booed
0
times
Other Useful Searches for Orland Park IL
Joe Rizza Ford Porsche of Orland Park is a dealer in Orland Park, IL. Joe Rizza Ford Porsche of Orland Park offers Ford and Porsche. Please feel free to Rate and Review the Joe Rizza Ford Porsche of Orland Park Dealership so other Car Buyers can know what dealerships in the Orland Park, IL area are great and which ones are just so-so. You can also use the Map below to locate other Orland Park Car Dealerships quickly and easily!
Joe Rizza Ford Porsche of Orland Park
Rizza Ford will rip you on on used cars!
Great Experience