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Joe Machens Toyota Bmw Scion Reviews | Joe Machens Toyota Bmw Scion Reviews on Car Dealer Check

Joe Machens Toyota Bmw Scion Reviews | Joe Machens Toyota Bmw Scion Reviews on Car Dealer Check

Joe Machens Toyota Bmw Scion



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900 Bernadette Drive
Columbia MO 65203
(573) 445-4450

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Overall 1.131.131.131.131.13
Sales 1.131.131.131.131.13
Service N/A
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deceptive selling and poor followup
July 3, 2008, 6:39 pm
Car Dealer Check Member
 
Join Date: Jul 2008
Reviews: 1
Review Comments: 0
Forum Posts: 0
wtrpntr is on a distinguished road
1.131.131.131.131.13
Default deceptive selling and poor followup

Pressure from salesperson to "Buy Now"
High

How did you first contact the dealership?
Walk-In

Did you purchase from the dealership?
Yes

Would you recommend this dealership?
No

Name of Your Salesperson?
Scottie Justice

Review Ratings Score
Pricing2    Greeting1
Honesty0    Time2
Questions0    Promises0
Financing3    Treated1
Overall Score1.13

We were sold a protection package that included 4 items. We noticed after the sale that they had checked the "declined" box on one of the items, the rust inhibitor. When we questioned it, they said that Toyota does not recommend rust inhibitor. Toyota's customer service agrees with this. We said that we were unhappy that we bought something we didn't receive. They will not refund the money for something we paid for but did not receive.
Our purchase price of the car included cruise control to be added within 3-4 days of the purchase. They were to call when it was in. After a week I called them and had to arrange the appointment with the third party auto shop myself, because Scottie never got back to me. Funny, he called twice a day BEFORE we bought the car.
AVOID THIS PLACE!!!!
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