Autofair Honda Jaguar in Manchester NH

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Autofair Honda Jaguar

(603) 668-5700

1477 South Willow Street

Manchester, NH 03103

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High Pressure Sales and Inflated Pricing

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August 23, 2009, 9:59 pm

StevenRNH

Car Dealer Check Member

Join Date: Aug 2009

Reviews: 1
Review Comments: 0
Forum Posts: 0


High Pressure Sales and Inflated Pricing

Pressure from salesperson to "Buy Now"

High

How did you first contact the dealership?

Walk-In

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Name of Your Salesperson?

Review Ratings Score
Pricing	0		Greeting	2
Honesty	0		Time	2
Questions	0		Promises	0
Financing	0		Treated	0
Overall Score		0.50

Went to AutoFair Honda on 8/23/09 to look at a Civic as I had a professional referral to the managers (had narrowed it down to that and one other car). Have a truck that qualifies under the Cash for Clunkers (CFC) program although no urgency as the trade in value was close to that. Very thorough shopper and had done research on the internet. When we arrived the salespeople were waiting in line out front (for "ups"). Salesperson did not have good product knowledge with different versions of the car -- we were ready to buy if they could bring in a less expensive version from another lot. She implied that the car had to be taken from inventory for CFC which is not true. As soon as she saw we were prepared, went to get another salesman (common tactic for high pressure sales). We would consider the models on the lot but then found they had inflated the MSRP by $720 according to the national car sites including Edmunds (this is called "pack" and is considered highly unethical). When questioned on it, salesman became upset and spouted every cliche in the book. Gave him a written offer based on national figures which he refused to consider. Just as well as if the offer had been accepted it would be standard practice to try to inflate the interest rate and charge a bunch of junk fees.

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Autofair Honda Jaguar in Manchester NH

Autofair Honda Jaguar

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